Product updates: Improvement

Improvement January 25, 2024

Shopify Orders: Partial Cancellation

By default, when you perform the Cancel/Issue Refund action on the details page of an unshipped Shopify order, the whole order is cancelled. However, if the ShopifyEnableQtyBasedOrderCancellation admin setting is enabled, that same action will take you to a page where you can select specific products and quantities. Then, the selected SKUs will be Split into a new order set to Cancelled, while the rest will remain in the Parent order, marked as Partially refunded. This will allow you to still ship part of the order. Contact Sellercloud Support to ensure the setting is enabled for your account.

Improvement January 17, 2024

Multiple Groups Selection

We have updated the way the Product Group filter functions on all Manage pages: Catalog, Orders, Inventory, POs, Predictive Purchasing. You can now select multiple groups for your search, and the results will contain products from all selected groups independently. This means that if SKU A is in one group only, and you have selected its group along with others in the filter, SKU A will still show up. You are also now able to use the filter to search for products within a group or to exclude products contained in certain groups with the NOT IN option. This will give you more flexibility, especially in terms of using saved searches for Reports and Scheduled Tasks.

Improvement January 15, 2024

Clone Vendor Price

Cloning a Product in Sellercloud creates a new product in your catalog, which is a copy of the original item, but without some key information, such as inventory, cost, and price. However, you still have the ability to copy over some details. Along with the ASIN and UPC, we have now also added the option to replicate all the existing Vendor Prices.

Improvement January 10, 2024

Queued Jobs Access Restriction

We have added a new icon to the Queued Jobs panel on the Employee Permissions page. When you click it, you will Enable Access to Only Self-Submitted Jobs for that user, and they will only be able to access the Queued Jobs they have submitted themselves. This is an additional security measure that will prevent employees from being able to view and download the generated export files for jobs, which may contain sensitive financial data, customer information, or anything else they wouldn’t otherwise have access to.

Improvement January 5, 2024

Amazon Transparency Code Changes

We now support sending Transparency Codes to Amazon in the Shipping Notice for international marketplaces. Amazon Transparency is a global service, and we have made accommodations for it, ensuring that if an order item is flagged as transparency-enabled, we will include the code when sending tracking information. Additionally, we have added a new column to the manual import option for Amazon Transparency code import. You can now use Channel Order IDs to match transparency codes for orders not shipped via Shipbridge.

Improvement January 3, 2024

Multiple Tracking Numbers for RMA

By default, RMAs can only have one tracking number unless your account has been specifically configured to allow multiple. We have moved the setting Enable Multiple Tracking Numbers For RMA, which controls the functionality, away from the Admin level of your server, to the Client Settings. We have made this change in order to give you more flexibility and allow you to more easily configure your account. When you enable the setting, you will be able to record and manage multiple tracking numbers per each RMA.

Improvement January 3, 2024

Time Table Activity Dots

The Time Table tab in Skustack Lens: Insights now includes activity dots that indicate the number of movements for each day. They are located in the calendar on the left side of the screen. Days with no movements won’t have a dot below the date, and the date itself will be displayed in grey. For days that do have dots – higher contrast means that more movements were recorded. If you have dark mode enabled, darker colors indicate fewer movements, while the opposite logic is applied in light mode.

Improvement December 6, 2023

Payment Method and Ship From Warehouse Conditions

We have added two new conditions to the Order Rule Engine:

  • Payment Method – set the rule to apply to orders with a specific Payment Method recorded (Cash, Credit Card, Check, etc.). Alternatively, you can set it to skip orders with a specific method.
  • Order Items Ship From Warehouse – all orders have a Warehouse set, from which the ordered quantities will be dedicated – the Ship From Warehouse. You can now use it as a condition for the Rule engine.
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