Unparalleled customer service across the industry
Our team is happy to help at every step of the way.
See how our plans compare
Support plan
General
Premium
Gold
Platinum*
9-5 General support
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24/7 Emergency support
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General ticket support
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EDI channel setups
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Dedicated Rep
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Dedicated Rep includes:
- Skustack setups
- New channel setups
- Generic plugin setups
- Dropship setup
- 1:1 Training on specific features
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Dedicated Rep includes everything from Premium plus:
- 12 Training hours/month
- Enhanced implementation
•
Dedicated Rep includes everything from Premium and Gold plus: :
- 24 hours/month of 1:1 support
- Online selling guidance
- Operation guidance
FREE
(Comes with your
Sellercloud subscription)
See how our plans compare
General
9-5 General support
24/7 Emergency support
General ticket support
FREE
(Comes with your
Sellercloud subscription)
Premium
9-5 General support
24/7 Emergency support
General ticket support
EDI channel setups
Dedicated Rep includes:
- Skustack setups
- New channel setups
- Generic plugin setups
- Dropship setup
- 1:1 Training on specific features
Gold
9-5 General support
24/7 Emergency support
General ticket support
EDI channel setups
Dedicated Rep includes everything from Premium plus:
- 12 Training hours/month
- Enhanced implementation
Platinum*
9-5 General support
24/7 Emergency support
General ticket support
EDI channel setups
Dedicated Rep includes everything from Premium and Gold plus: :
- 24 hours/month of 1:1 support
- Online selling guidance
- Operation guidance
Embark on your journey with ease
Let us tailor a customized implementation plan just for you.
Starting a new chapter in your business journey should be a thrilling experience, not a source of stress. That’s why we’re here to take care of the heavy lifting and ensure a smooth takeoff. Our dedicated account specialist will be your trusted guide, taking you step by step through the implementation phase to get your account set up for success.
Unlock the power of Sellercloud
We've compiled a wealth of free resources
to help you along the way.
Case studies
Read our clients’ success stories and how Sellercloud has helped them.