Unparalleled customer service across the industry
Our team is happy to help at every step of the way.
See how our plans compare
Support plan
General
Premium
Gold
Platinum*
9-5 General support
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24/7 Emergency support
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•
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General ticket support
•
•
•
•
EDI channel setups
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•
•
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Dedicated Rep
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Dedicated Rep includes:
- Skustack setups
- New channel setups
- Generic plugin setups
- Dropship setup
- 1:1 Training on specific features
•
Dedicated Rep includes everything from Premium plus:
- 12 Training hours/month
- Enhanced implementation
•
Dedicated Rep includes everything from Premium and Gold plus: :
- 24 hours/month of 1:1 support
- Online selling guidance
- Operation guidance
FREE
(Comes with your
Sellercloud subscription)
See how our plans compare
General
9-5 General support
24/7 Emergency support
General ticket support
FREE
(Comes with your
Sellercloud subscription)
Premium
9-5 General support
24/7 Emergency support
General ticket support
EDI channel setups
Dedicated Rep includes:
- Skustack setups
- New channel setups
- Generic plugin setups
- Dropship setup
- 1:1 Training on specific features
Gold
9-5 General support
24/7 Emergency support
General ticket support
EDI channel setups
Dedicated Rep includes everything from Premium plus:
- 12 Training hours/month
- Enhanced implementation
Platinum*
9-5 General support
24/7 Emergency support
General ticket support
EDI channel setups
Dedicated Rep includes everything from Premium and Gold plus: :
- 24 hours/month of 1:1 support
- Online selling guidance
- Operation guidance
Embark on your journey with ease
Let us tailor a customized implementation plan just for you.
Starting a new chapter in your business journey should be a thrilling experience, not a source of stress. That’s why we’re here to take care of the heavy lifting and ensure a smooth takeoff. Our dedicated account specialist will be your trusted guide, taking you step by step through the implementation phase to get your account set up for success.