Automate your workflow with the Order Rule Engine
Build your own custom order-related rules based on the demands of your workflow.
Create your own rules
Simple and easy to create
Set up multiple rules and decide which ones to run and when.
Customizable to your needs
Apply custom logic or actions to your orders depending on your everyday requirements.
Increase your team’s productivity
Automate the tedious routine tasks and save time and energy for more essential work.
Sellercloud’s Order Rule Engine feature helps you take care of all those repetitive manual tasks that are eating hours of your day. Rules are simple to create, and once set up, they can run automatically without your direct supervision.
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You are unique. So is your workflow.
Set rules to run on specific categories or types of orders, with the ability to filter orders by channel, company, order status, and many more. Filtering options are fully customizable to your needs. We support multi-level conditions with ANDs and ORs, all via an intuitive and easy-to-use UI.
Set the rules in motion and save hours of time
Build your custom predefined conditions and actions.
Split the order for more efficient fulfillment
Update the order’s shipping warehouse
Add a note for your customer service team
Dropship the order
Add an order to an Order Group
Update the order’s shipping carrier and service
Update an Order Custom Column
Change order statuses
Require signature confirmation for high-value orders
Use Order Snapshot for split orders to see the original order layout
Add products to a new order, such as promotional gifts
Manually execute rules for specific orders
Flexible plugins
The possibilities are endless
Use our rule engine to run plugins with custom business logic on specific orders. Customize a plugin based on your individual needs or tap into the many plugins already available.
Create an unlimited number of rules
Set up one rule or multiple rules in your Order Rule Engine.
Copy rules for faster adjustments
Easily copy a rule and then make changes to the copied version.
(De)activate rules as needed
Activate and deactivate an individual rule at any time.
Track rule execution
Our Execution Log gives you full traceability of your rule execution at any time.
Rules are applied instantly
Rules will be applied immediately after order creation.
Create the rule first, then the order
Rules are only applied to orders that are created after the rule is enabled.
Watch our webinar:
Create Custom Automated Rules for Your Unique Workflow
Explore our custom automated rules and create a unique workflow that fits your specific business needs.
FAQ
What is a rule engine?
A rule engine, such as Descartes Sellercloud’s Order Rule Engine, is a powerful if-then-based software system that uses predetermined logic to automate decision-making processes. For example, Descartes Sellercloud allows users to create custom rules to automate order processing, routing, fulfillment, and more, tailored to their specific business needs. Learn more
Can I customize rules for different sales channels?
Yes, Descartes Sellercloud’s Order Rule Engine enables you to create channel-specific rules, ensuring that orders are processed according to the unique requirements of each marketplace. Learn more
How do I set up a new rule in the Order Rule Engine?
Descartes Sellercloud’s intuitive interface guides you through selecting criteria, defining actions, and saving rules for immediate and scheduled execution. You can also test a new rule on existing orders. Learn more
How are rule conflicts resolved?
The Order Rule Engine prioritizes rules based on a defined hierarchy, ensuring that the most critical actions are executed first.
Can you test rules before setting them live?
Yes. The Order Rule Engine has a simulation feature to run orders through newly created rules to verify that they function as intended.
