Scan and Ship in Shipbridge

Overview

This article explains the Scan and Ship option in Shipbridge.

Scan and Ship removes the need to manually check the contents of your orders. It allows you to scan your products prior to shipping them and helps you ensure that your customers receive the products they ordered in the correct quantity.

If your order contains any Digital Items, they will appear gray in Scan and Ship and you will not need to scan them.
To make shipping package barcode scanning a mandatory step in the workflow, go to Menu > Options > Scan and Ship and check the Require barcode scan for shipping package type box.

You can use Scan and Ship in three ways:

  • Select orders from the grid and press Scan and Ship 
  • Click Scan and Ship to scan or enter an order number
  • Only use Scan and Ship (disable the grid)

The following video tutorial covers all three methods:


Scan and Ship

The below sections outline the steps for each Scan and Ship workflow, as well as some additional functionalities and best practices.

Select Orders

To select specific orders to scan:

  1. Click Refresh List to load the Unshipped orders grid.
  2. Then, check the boxes for the orders you want to process.
  3. Click Scan and Ship to open the console.
  4. Now, verify the order items by scanning or manually entering an identifier: SKU, UPC, or Serial Number. You can switch between Keyboard Input and Scanner Mode by clicking the S/K button next to the Check field. Right-click on any of the products on this tab to see additional options:
    1. Set as UPC or Alias – this option becomes available if you input an unrecognized identifier. When you click it, it will save the last scanned value in the UPC filed or, if the product already has a UPC, as an Alias of your product in Sellrcloud.
    2. Read weight from scale – click to override the product’s current Shipping Dimensions and Weight with readings from a scale, such as our 4DScale.
    3. Set Weight manually – click to open the dialog where you can manually set shipping weight for the product.
    4. Save weight to product – click to save the current weight to the product in Sellercloud.
    5. Copy Product ID – click to copy the selected SKU to your clipboard.
      During this step you also have the option to Edit Packages or Mark the Order as Requires Attention.

  5. Optional: Once completed, edit the destination address using the Edit Address tab.
  6. Review and ensure any accessories or special instructions are included in the shipment.
  7. Go to the Print & Ship tab to verify the shipping values. Then, select the packaging and shipping service. You can print shipping labels and invoices here.
    1. When the Check and warn for service or dimensions inconsistencies using AI setting from the Scan and Ship tab in the Options menu is enabled, you can see suggested weight and dimensions for your order. The suggestions are based on the Predicted Shipping details of your products, calculated by Sellercloud. Click Apply Suggested to override the current values.
    2. When the Show product/packaging info on Print & Ship tab setting from the Scan and Ship tab in the Options menu is enabled, the Print & Ship tab will also display the list of order items for the selected order, as well as their selected packaging.
    3. Read Weight – click the button indicated in the screenshot below to pull like reading from an integrated scale.
    4. Scan Package Barcode—Click the icon to open the barcode-scan pop-up dialog. To make this step mandatory when shipping, you can enable Require barcode scan for shipping package type in Menu > Options > Scan and Ship.
    5. If the order has multiple packages, the number will be indicated in this tab and the Weight will become Total Weight.
  8. To require signature confirmation, check the box and select from the drop-down menu.
Shipbridge will auto-populate the Shipping Dimensions for orders, as configured on the Shipping Preferences page in Sellercloud.

Find Orders and Products

You can also process orders directly in the Scan & Ship window without loading the Unshipped Orders grid in Shipbridge. To do that:

  1. Click Scan and Ship.
  2. Scan an order number or SKU to display the items. Scanning a Product ID will load all orders related to that specific item, starting with the oldest.
    1. If you check Auto-next, the Scan and Ship window will automatically load the next order in the list after you print a label.
  3. Alternatively, you can scan a Skublox License Plate.
  4. You can also apply filters to narrow down your search. To do so, click the Show filters checkbox.
  5. Continue as directed in the section above.

Disable the Grid

You can also completely disable the order grid and force using Scan and Ship for all orders:

  1. Click Menu > Options.
  2. Select the Scan and Ship tab.
  3. Enable the option to Disable the grid (only allow Scan & Ship).
  4. Click Save to open the Scan and Ship window. This mode only lets you ship one order at a time.

If Use single-scan shipping is enabled in Scan and Ship, a shipping label will auto-generated after a product is scanned. The product shipping weight and dimensions must be configured for the product in Sellercloud.

Note that the sorting order by which orders will be prioritized changes depending on your Shipbridge settings:

  1. If you do not enable the setting Use new SKU/UPC search method, the default is for orders to be sorted by single item first and then by number.
    1. If When searching by SKU, sort by multi-item orders first is enabled, orders will be sorted by multi-item first and then by number.
  2. If Use new SKU/UPC search method is enabled:
    1. If When scanning a SKU, load order based on Order date is enabled, orders will be sorted by Order date.
    2. If When scanning a SKU, load order based on Promise date is enabled, orders will be sorted by Promise date.
    3. If When searching by SKU, sort by multi-item orders first is checked is enabled, orders will be sorted by multi-item first.
    4. If none of the above are enabled, orders will be sorted by single item first and then by number.

Scan Multiple Units of an Item

If you have orders with multiple quantities of the same item, you can enable the Allow scanning of multiple qty setting. This lets you scan the item only once and then enter the quantity. To enable the setting:

  1. Navigate to Menu > Options and select the Scan and Ship tab.
  2. Check Allow scanning of multiple qty.
  3. Click Save.

Confirmation Codes

Confirmation codes, also known as License Plate labels, serve as a form of confirmation that the items in an order have been accurately put together and are ready for shipping, thus adding an additional layer of precision. To enable the Confirmation code workflow and use Shipbridge to generate confirmation codes, you must properly configure your shipping stations.

Step 1: Designate Machine 1 as a Confirmation Station 

  • Scan all the items for your order.
  • After scanning the items, a unique Confirmation Code number will print.

Step 2: Designate Machine 2 as a Shipping Station

  • Instead of scanning individual items or order IDs, scan the Confirmation Code printed by Machine 1.
  • After scanning the Confirmation Code, Shipbridge will proceed to print the shipping label.

Scanner Side

Once an order is fully assembled, navigate to Scan and Ship in Shipbridge to confirm the order is ready to be shipped.

To utilize the Confirmation code workflow as a scanner, enable the Use Confirmation Code process to scan items and Don’t allow orders to be scanned if the confirmation label is printed already checkboxes in the Scan and Ship tab.

To do that:

  1. Navigate to Menu > Options > Scan and Ship and enable both settings as shown below.
  2. Next, click Scan and Ship to search for your order and scan its SKUs to verify that it is fully assembled. Optionally, enable the Shipbridge setting Show order selection by SkuBlox barcode to allow searching by the slot barcode.
  3. When you scan all items on the order, the system will generate and print a confirmation code instead of shipping the order immediately.
This action will mark the order as confirmed and exclude it from future scanning attempts.

Continue scanning orders as needed. Once completed, the shipper can scan the confirmation codes and proceed with shipping.

Shipper Side

With the orders now having their confirmation codes printed, navigate to Scan and Ship in Shipbridge to generate shipping labels.

To utilize the Confirmation code workflow as a shipper, enable the Use Confirmation Code to ship orders and Require Confirmation code before printing invoice checkboxes in the Scan and Ship tab.

To do that:

  1. Navigate to Menu > Options > Scan and Ship and ensure that the Use Confirmation Code to ship orders and Require Confirmation code before printing invoice checkboxes are enabled.
  2. Click Scan and Ship to open the Scan and Ship console.
  3. Next, scan your confirmed orders and ship them with your desired carrier.

Learn more about license plate confirmation labels in Skustack and Skublox.


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