Product updates: Improvement

Improvement February 20, 2024

Create Products from Shopify Listings

Sellercloud can now automatically create new local SKUs based on your Shopify Active Listings. Previously, you could only import your listings manually using a file. Going forward, you can enable the Auto Create Local Products setting on the Website General Company Settings. When enabled, along with the Allow Active Listings Download setting on the same page, Sellercloud will periodically download the active listings report and generate a Queued Job, which will create local SKUs. This process will occur overnight in order to prevent server slowness. This method will be especially useful when doing your initial Shopify setup, but it will also ensure that any new listings created directly in Shopify will be synced in Sellercloud automatically.

Improvement February 14, 2024

Search Keywords for BigCommerce

We have added a new field on the Website Properties page of products listed on BigCommerce: Search Keywords. Previously, in order to send search terms to BigCommerce, there needed to be a specific Custom Column, and it had to be specifically appointed on the Website General Company Settings for this purpose. Going forward, you can use the new field Search Keywords instead. The information from this field is included when performing the action Update Listing Part to Website. To take advantage of this new feature, make sure you have the latest version of the BigCommerce plugin installed on your server.

Improvement February 7, 2024

Pin Order Notes

Sometimes, Order Notes can pile up, especially if there are too many system-generated ones. This could cause important messages to get buried and potentially missed by employees. If there is an especially important note you need to make sure is visible, you can now Pin it to the top of the list by clicking the push pin icon on the right. This feature is available for all users with the Client Admin Role or to Employees with the Advanced Order Permission Pin Order Notes enabled.

Improvement January 29, 2024

Rule Engine: Allow Shipping Without Payment

We have added a new Action to the Order Rule Engine: Allow Shipping Without Payment. If your workflow involves regularly shipping orders that have partial payment or are not charged, you can use this new feature to automate the approval process, instead of marking each order manually. To use this action, you need to ensure that the necessary Client Setting (Allow shipping unpaid orders) and Company Shipping Preference (Allow shipping regardless of payment status for selected customers) are also enabled.

Improvement January 25, 2024

Shopify Orders: Partial Cancellation

By default, when you perform the Cancel/Issue Refund action on the details page of an unshipped Shopify order, the whole order is cancelled. However, if the ShopifyEnableQtyBasedOrderCancellation admin setting is enabled, that same action will take you to a page where you can select specific products and quantities. Then, the selected SKUs will be Split into a new order set to Cancelled, while the rest will remain in the Parent order, marked as Partially refunded. This will allow you to still ship part of the order. Contact Sellercloud Support to ensure the setting is enabled for your account.

Improvement January 17, 2024

Multiple Groups Selection

We have updated the way the Product Group filter functions on all Manage pages: Catalog, Orders, Inventory, POs, Predictive Purchasing. You can now select multiple groups for your search, and the results will contain products from all selected groups independently. This means that if SKU A is in one group only, and you have selected its group along with others in the filter, SKU A will still show up. You are also now able to use the filter to search for products within a group or to exclude products contained in certain groups with the NOT IN option. This will give you more flexibility, especially in terms of using saved searches for Reports and Scheduled Tasks.

Improvement January 15, 2024

Clone Vendor Price

Cloning a Product in Sellercloud creates a new product in your catalog, which is a copy of the original item, but without some key information, such as inventory, cost, and price. However, you still have the ability to copy over some details. Along with the ASIN and UPC, we have now also added the option to replicate all the existing Vendor Prices.

Improvement January 10, 2024

Queued Jobs Access Restriction

We have added a new icon to the Queued Jobs panel on the Employee Permissions page. When you click it, you will Enable Access to Only Self-Submitted Jobs for that user, and they will only be able to access the Queued Jobs they have submitted themselves. This is an additional security measure that will prevent employees from being able to view and download the generated export files for jobs, which may contain sensitive financial data, customer information, or anything else they wouldn’t otherwise have access to.

Improvement January 5, 2024

Amazon Transparency Code Changes

We now support sending Transparency Codes to Amazon in the Shipping Notice for international marketplaces. Amazon Transparency is a global service, and we have made accommodations for it, ensuring that if an order item is flagged as transparency-enabled, we will include the code when sending tracking information. Additionally, we have added a new column to the manual import option for Amazon Transparency code import. You can now use Channel Order IDs to match transparency codes for orders not shipped via Shipbridge.

Improvement January 3, 2024

Multiple Tracking Numbers for RMA

By default, RMAs can only have one tracking number unless your account has been specifically configured to allow multiple. We have moved the setting Enable Multiple Tracking Numbers For RMA, which controls the functionality, away from the Admin level of your server, to the Client Settings. We have made this change in order to give you more flexibility and allow you to more easily configure your account. When you enable the setting, you will be able to record and manage multiple tracking numbers per each RMA.

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