BigCommerce Account Settings Configuration

Overview

Sellercloud’s BigCommerce Account Integration allows you to seamlessly manage your listings, monitor the status of your orders, configure various product properties, and track financial performance. By automating key processes and customizing your workflow, you can not only save valuable time but also enhance overall efficiency.

This article describes all of the available BigCommerce General Settings in Sellercloud and includes links to related articles for more information. To explore other related topics, refer to our BigCommerce Category.


Website General Settings

To open the Website General Settings:

  1. Go to Company Settings.
  2. Click Toolbox and select Website > General.


Refer to the tables below for descriptions of all the Website and BigCommerce settings.

Website General Settings Panel

OptionDescription
Store TypeChoose a core-integrated or plug-in website from the drop-down. In this case – Custom, and then set the Store Plugin to BigCommerce V3.
Safety QtyA buffer between the amount of inventory you have and the amount Sellercloud is sending to the channel to prevent overselling of items in high demand. This will be the Safety Quantity used for your products where Use Default is checked on their Website properties.
Default QtyThis only applies to Replenishable Products. For these products, the Default quantity is the amount that will always be sent to the channel in inventory updates regardless of the actual available inventory. This will be the Default quantity used for your products where Use Default is checked on their Website properties.
Website Product View URL (Optional)The link to your website products page.
Website Order View URL (Optional)The link to your website orders page.
URL Value TypeSelect the product identifier for the preview links.
Default Inventory Max QtyLimits the inventory available for BigCommerce.

Options Panel

OptionDescription
Allow Inventory UploadEnable Sellercloud to send automatic inventory updates for BigCommerce-enabled products regularly. Only enable this setting once you are ready to have Sellercloud control your inventory on BigCommerce. Note that products that are not BigCommerce-Enabled will be updated with a quantity of zero.
Allow Price UploadEnable Sellercloud to send automatic price updates for BigCommerce-enabled products regularly.
Allow New Product UploadEnable to allow new products to be Posted on BigCommerce from Sellercloud.
Allow Order DownloadEnable to start automatically downloading orders from BigCommerce to your Sellercloud account.
Allow Download Shipped OrdersAllows orders marked as shipped to be automatically downloaded from BigCommerce to your Sellercloud account.
Allow Tracking UploadEnable Sellercloud to upload fulfillment information for orders placed on BigCommerce automatically.
Allow Unpaid OrdersEnable Sellercloud to download Unpaid Orders from BigCommerce to your Sellercloud account automatically.
Allow Active Listings DownloadAllows product listing reports for active products to be automatically downloaded from BigCommerce to your Sellercloud account.
Store Is EnterpriseEnable this setting if your store is Enterprise.
Enable Order Download LimitEnable this setting to prevent orders created prior to a specified date from being downloaded into Sellercloud. You must also select an Order Download Limit Date.
Order Download Limit DateSet the date in the calendar pop-up.

Actions

The following action is available:

ActionDescription
Import OrdersUse this action to import your BigCommerce orders into Sellercloud manually.

BigCommerce General Settings

To open the BigCommerce General Settings:

  1. Go to Company Settings.
  2. Click Toolbox and select Website > Sellercloud Plug-in Website > Cart General.
  3. The selected Plugin in the Website Cart Settings panel on the left should be BigCommerce V3.

Options Panel

OptionDescription
Website URLThe web address where your BigCommerce store is located. Enter [your store name].mybigcommerce.com.
OAuth Store HashA unique identifier for your store when using OAuth authentication. See BigCommerce Account Integration to learn how to find the value to enter into this setting.
OAuth Client IDAn identification code for your application when connecting to BigCommerce. Enter the Client ID from the text file mentioned in the BigCommerce Account Integration article.
OAuth Access TokenA token granting access to your store’s data via OAuth. Enter the Access Token from the text file mentioned in the BigCommerce Account Integration article.
OAuth Secret TokenA secret key used for secure authentication with BigCommerce. Enter the Client Secret from the text file mentioned in the BigCommerce Account Integration article.
Write To Log In DetailRecords additional information when logging BigCommerce-related details. May slow down performance.
Enable TaxEnables the Tax Class field on the BigCommerce Product Properties page, which allows you to enter the ID of the tax class of the product.
Enable List PriceEnable sending the List Price (MSRP) with a strike-through.
Enable Brand CreationWhen listing a product on BigCommerce, you must set a brand. If a brand is not in BigCommerce, this setting will create it there when you post.
Enable Condition Update For ProductsAllows you to select and send a product condition (New, Used, Refurbished) to the website when posting a product.
Product: Enable Condition DisplayControl whether product condition is displayed.
Enable Matrix Option ImageChecks if an N-Matrix image is available. If not, or the option is not enabled, a child product’s main description image will be used.
Product Custom Url PatternDefine a pattern for Custom Product URLs.
Product: Disable Custom Url When Custom Url Is EmptyDisables the Custom Product URL for a product when the Custom Product Url custom column in Sellercloud is empty.
Enable Product Sort Order UpdateSends N-Matrix variations as they are ordered on the matrix page.
Enable Custom Column Update For ProductsAllows you to enter custom fields in Sellercloud and have them appear on your BigCommerce website. Custom columns will be sent to the Other Details section when posting a product.
Product Custom Column Name For Search TermDefine the Custom Product Column that updates your products’ Search Keywords field on BigCommerce. Enter your comma-separated keywords into the column. You can leave this empty and instead use the Search Keywords field on the Website Product Properties page.
Product Custom Column Name For Product AvailabilityDefine the Custom Product Column that updates your products’ availability on BigCommerce. With this column, you can allow purchases, take pre-orders, or disable purchasing altogether.
Product Aggregate Qty To Determine AvailabilityChange how product availability works – see Product Availability for more information.
Ignore Current Inventory When Determining AvailabilityChange how product availability works – see Product Availability for more information.
Ignore Current Inventory When Determining TrackingChange how product availability works – see Product Availability for more information.
Product: Send CostPrice Instead Of AvgCostSends the Site Cost instead of the Average Cost as the product cost price on BigCommerce.
Threshold For Product ExportSet a threshold for the number of products that can be exported to BigCommerce at a time. Note that setting this too high may cause your site to slow down.
Threshold For Order Tracking ExportSet a threshold for the number of order tracking data that can be exported to BigCommerce at a time. Note that setting this too high may cause your site to slow down.
Threshold For InvPrice ExportSet a threshold for the number of inventory prices that can be exported to BigCommerce at a time. Note that setting this too high may cause your site to slow down.
Threshold For Website Active Product InsertDefine a threshold for active listings download from BigCommerce. Note that setting this too high may cause your site to slow down.
Tracking: Export Final Shipping Cost To Remote OrderEnable to export orders’ final shipping fee to BigCommerce.
Disable Shipping Cost In Product ExportExclude shipping costs from product exports.
Send DHL As USPS Parcel SelectEnable to send BigCommerce the USPS Parcel Select method for shipping when the carrier is DHL.
BC Custom Column When Product Is Kit ParentEnter the name of a BigCommerce field used to indicate whether an item is a Kit Item. Sellercloud will send a Yes to that field for all kit parent items and No for non-kit parent items.
Product Export: Send Blank Custom Column ValuesEnable to send any blank custom column values when exporting products to BigCommerce. If this setting is disabled and you send a blank value, you will delete the custom field from BigCommerce.
Enable Bulk Pricing For Product ExportEnable the ability to make Bulk Pricing updates where you can offer a discount when larger quantities are ordered.
Product Export: Send Product Dimension Instead Of ShippingSend the standard product dimensions to BigCommerce instead of the shipping product dimensions during the product export.
Product Export: Send Location Notes To Bin PickingEnable the export Sellercloud’s product Location notes to the BigCommerce product property BinPickingNumber.
Do Not Send Product Minimum QtyEnable to update BigCommerce’s product field order_quantity_minimum using a Custom Product Column BC_ORDERQUANTITYMINIMUM.
Allow Incomplete Orders ImportEnable to allow the import of Incomplete Orders where the shopper reached the payment page but did not complete the transaction.
Mark Orders Paid For Empty Payment StatusEnable to mark Unpaid Orders BigCommerce as fully charged upon import to Sellercloud.
Allow Shipped Orders ImportAllow the import of shipped orders.
Allow Manual Verification OrdersAllow the import of orders that require Manual Verification, which are orders placed on hold in BigCommerce while some aspect is manually confirmed.
Order Import- Set Manual Verification Orders On HoldAutomatically place manual verification orders On Hold in Sellercloud.
Allow Cancelled Orders ImportAllow the import of canceled orders.
Order Import: Allow This Order Status ID OnlySpecify Order Status IDs to download only orders with a specific status.
Query Order Payment StatusEnable to automatically check and update the payment status of already imported orders if necessary – this happens upon order import.
Query Order Shipping StatusEnable to automatically check and update the shipping status of already imported orders if necessary – this happens upon order import.
Query Order StatusEnable to automatically check and update the general order status of already imported orders if necessary – this happens upon order import.
Reserve Days For Unpaid OrdersDefine the period during which inventory will be Reserved for Unpaid Orders.
Enable Sql Based Inventory Retrieval For InvPrice ExportUse SQL-based inventory retrieval for price export.
Time Delay(Sec) Between Two Subsequent CallsSet a time delay between API calls to avoid throttle.
Enable Batch For InvPrice UpdateEnable batch processing for price updates where 10 items per batch of products can be exported in a single request.
Do Not Send Is_visible In INVPRICEExclude the is_visible attribute from price updates.

Actions

The following actions are available when you click the three dots icon in the Options panel:

ActionDescription
Test SettingsTest your BigCommerce authentication details to ensure a working setup.
Install WebhookInstall a BigCommerce Webhook – a tool for retrieving data based on certain events. Make sure to authenticate properly first.
Uninstall WebhookRemove the previously installed webhook.
Test WebhookTest the webhook to ensure a working setup.
Download LocationsDownload BigCommerce Locations for mapping to warehouses in Sellercloud.

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