Product Updates: Sellercloud

New February 19, 2024

Back Market API: International

We have added support for integrating with international Back Market sites via API: CA (Canada), FR (France), and BE (Belgium). The only prerequisite to set this up is to have a Sellercloud company configured for the respective country. For example, in order to sell on Back Market France, the integration should be set up in a company with country code FR and currency EUR. Once this is done, you can follow the regular integration workflow.

Improvement February 14, 2024

Search Keywords for BigCommerce

We have added a new field on the Website Properties page of products listed on BigCommerce: Search Keywords. Previously, in order to send search terms to BigCommerce, there needed to be a specific Custom Column, and it had to be specifically appointed on the Website General Company Settings for this purpose. Going forward, you can use the new field Search Keywords instead. The information from this field is included when performing the action Update Listing Part to Website. To take advantage of this new feature, make sure you have the latest version of the BigCommerce plugin installed on your server.

New February 13, 2024

Manage Plugin Channels

We have added a Manage Plugin Channels page that lets you view and manage any integrations configured through the Plugin Wizard. You can see the companies created via this method and their plugin-integrated channel, access details about the associated scheduled tasks and plugins, configure any required custom settings and validate that everything has been set up properly.

New February 9, 2024

Exclusive Order Filters

We have added two new filters to the Manage Orders page: Not in Company and Not in Channel. Most of the filters on this page are inclusive, meaning that the results are orders that contain the selected value. However, these two function in the opposite way, allowing you to exclude a certain company or channel from the search results. These can be especially useful when creating a Saved View for automations, such as an Export Scheduled Task or for the Order Rule Engine.

Improvement February 7, 2024

Pin Order Notes

Sometimes, Order Notes can pile up, especially if there are too many system-generated ones. This could cause important messages to get buried and potentially missed by employees. If there is an especially important note you need to make sure is visible, you can now Pin it to the top of the list by clicking the push pin icon on the right. This feature is available for all users with the Client Admin Role or to Employees with the Advanced Order Permission Pin Order Notes enabled.

New February 6, 2024

Biometrics Authentication

We have implemented faster login with Fingerprint, Face, and Touch ID for the Sellercloud Mobile App. This enables you to allow biometric authentication for your Sellercloud application, which will securely store your Sellercloud credentials and allow for a very quick and hassle-free login experience.

The feature is available for devices that support biometric authentication, and you have already opted in for biometric unlock. After your first successful login with your credentials, you will see a prompt asking for permission to start using biometrics. If you are already using the app, you will need to update it to the latest version from the App Store for iOS or from Google Play for Android.

New February 2, 2024

Update Billing Information

You are now able to submit a request to update your Billing Information directly through our Delta interface. Just click on your name in the top right corner of the screen, go to Account > Billing Information, and press the button. You will be redirected to a secure form, where you can add contact information and address and choose to provide credit card information, bank account details (ACH), or both. Your request will be validated against your team name, which is pre-filled when you navigate to the form directly from Sellercloud.

New January 31, 2024

Refresh BigCommerce Order

You can now perform the Refresh Order from Website action on the Order Details page of your BigCommerce orders. If any changes have been made to the order directly on your website, such as new order item quantities, this action will bring those changes into Sellercloud. The action will only work if the order is not Cancelled, Shipped, or set to Dropship. You need the latest version of the BigCommerce plugin to take advantage of this update.

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