Product Updates

New January 5, 2021

Product Dimensions Edit Employee Permission

There is now a new Employee Role/Permission called “Change Weights and Dimensions”. Allows the employee to modify product weight and dimensions. Located under the Advanced Permissions of the Catalog Panel.

Improvement December 23, 2020

Order Return Post Note

The new Post Note for Order Return option will read a customer’s return reason from Amazon’s order return email and add it as a note to the order in Sellercloud.

Improvement December 22, 2020

Buyer-Cancelled Orders

Buyer-cancelled orders in eBay or Walmart will send cancellation emails to sellers, triggering Memaila to put those orders on hold in Sellercloud. (This option can be enabled/disabled.)

Improvement December 17, 2020

“Customer Pickup” Orders

Orders with “Customer Pickup” as the carrier status will now have standard pre-shipping validation (shipped, picked, paid status).

Improvement December 16, 2020

Order Information

Scan and Ship now shows Customer Paid for Shipping: $X.XX in the order information on the side panel.

New December 15, 2020

Connect to eBay Return

A new Action menu option Connect to eBay Return has been added to user-created eBay RMAs, which queries the status from eBay and connects the user-created RMA to the eBay RMA.

New December 14, 2020

Delete Addresses in Bulk

You can now bulk-delete shipping and/or billing addresses that aren’t needed using the new Action column in the Import Customers template, and populating that column with the value “DeleteAddresses.”