Sellercloud now captures the Cancellation reason given by customers on Seller Central for orders for which the buyer initiated the cancellation. The Amazon order in Sellercloud will be put On Hold, and the reason will be added to the Order Notes.
We have added new options to the Order Rule Engine. For orders containing Bundle (Kit) Items, you are now able to set conditions checking the component information, as well as the Kit Parent Itself. We have added:
We have been informed by the Overstock Team, who recently acquired Bed Bath & Beyond, that there are some new requirements regarding the Ship From (Return to Sender) address on outbound shipping labels. We have added a setting in Shipbridge, to make sure overstock.com is not printed on the shipping label. Make sure that Use Overstock.com return address for all Overstock orders is disabled in the Shipping Tab of the Options in Shipbridge.
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When managing your FBA Inbound Shipments, there are various requirements and restrictions that need to be adhered to. One notable example of this is the “Send to Amazon” Status. Amazon does not allow managing or editing FBA Inbound Shipments both in Seller Central directly and via API (from Sellercloud). Any Shipments that have been edited on Amazon will receive this status in Sellercloud, and you will not be able to make any more edits via API. We have added a warning banner on the FBA Inbound Shipment details page, in addition to the existing Shipment Notes, which will display this status per FBA Shipment ID, making it easier to identify such cases.
Sellercloud is able to use previous shipping data in order to provide an Estimated Shipping Cost for your orders as a placeholder value in your P&L reports. However, we have made an update to the logic, to make sure that any sales channels that are configured to use Third Party Shipping, will be excluded from this functionality, and they will be automatically checked on the “Predict Order Shipping Cost Exclusion” Company Settings page. We have done this in order to make sure that your Order Profit & Loss is accurate and that there are no unnecessary Shipping Costs associated with orders fulfilled through a third-party account.
Kit Products with the type Independent, have to be Assembled in order to gain physical inventory and become available for sale. You can do this with a file import, allowing you to Assemble multiple kits at once. We have added support for a Note Column in this bulk option, so you can keep track of the reasons for each Assembly or Disassembly you make.
When you Split an Order in Sellercloud, the original (Parent Order) retains all of the payment information and the true order total, while a full discount is applied to the Child Order, and it is marked as Fully Paid, so it can be fulfilled. While this logic remains, we have introduced some changes to how Split Orders are accounted for in our Profit and Loss (P&L), Order, and Sales Reports. Going forward, instead of displaying the 100% discount on the Child Orders, all Reports that include Order Payment information will factor in exactly how the Orders were split and distribute the payments and tax accordingly, giving you a precise breakdown and the most accurate results.
We have added a new filter on the Manage Queued Jobs page. Now, in addition to the Related Task column in the grid, you can also use it as a filter, to find all the queued jobs processed as a result of the execution of a specific Scheduled Task.
You can now update the Customer Shipping Fee and Customer Shipping Discount fields of your Sellercloud Orders via the PUT/api/Orders/{orderID}/Shipping/Details REST API Endpoint. In order for the call to work, at least one of the fields must be present and have a valid value. If the value is 0, it will be updated. The Shipping Details of Fulfilled orders can be updated via this endpoint.
For any orders, where only separate items are discounted, you can now account for that in exports and invoices:
