Product Updates

New February 5, 2024

Do not Print Prices

We have added the option to print Invoices in Shipbridge with no pricing information. The new setting is located in Options > Invoices > Channel/Merchant Invoices. You have the flexibility to configure this option for specific companies or channels only, making it easier to comply with different requirements.

New February 2, 2024

Update Billing Information

You are now able to submit a request to update your Billing Information directly through our Delta interface. Just click on your name in the top right corner of the screen, go to Account > Billing Information, and press the button. You will be redirected to a secure form, where you can add contact information and address and choose to provide credit card information, bank account details (ACH), or both. Your request will be validated against your team name, which is pre-filled when you navigate to the form directly from Sellercloud.

New January 31, 2024

Refresh BigCommerce Order

You can now perform the Refresh Order from Website action on the Order Details page of your BigCommerce orders. If any changes have been made to the order directly on your website, such as new order item quantities, this action will bring those changes into Sellercloud. The action will only work if the order is not Cancelled, Shipped, or set to Dropship. You need the latest version of the BigCommerce plugin to take advantage of this update.

New January 30, 2024

RMA Approval Filter

We have added a new filter to the Manage RMAs page: RMA Approval Status. This is a custom filter you can find in the dropdown, and it allows one or several of the following values: Approved, Denied, Awaiting more Info, Pending Review.

Improvement January 29, 2024

Rule Engine: Allow Shipping Without Payment

We have added a new Action to the Order Rule Engine: Allow Shipping Without Payment. If your workflow involves regularly shipping orders that have partial payment or are not charged, you can use this new feature to automate the approval process, instead of marking each order manually. To use this action, you need to ensure that the necessary Client Setting (Allow shipping unpaid orders) and Company Shipping Preference (Allow shipping regardless of payment status for selected customers) are also enabled.

New January 26, 2024

Available in Warehouse of Picklist

We added a new filter to the Products panel of the Picklist Details page. You can now filter the SKUs based on their available quantity in the warehouse specified on the Picklist. The Available in Warehouse of Picklist filter supports values All – display all products, Yes – display only products that have sufficient quantity, and No – display SKUs that do not have sufficient inventory. The calculation includes Shadow quantities as well.  This can help you identify potential setbacks ahead of the picking process and, as opposed to the Has Available Inventory filter, which checks all sellable warehouses, Available in Warehouse of Picklist allows you to narrow down the information even further.

Improvement January 25, 2024

Shopify Orders: Partial Cancellation

By default, when you perform the Cancel/Issue Refund action on the details page of an unshipped Shopify order, the whole order is cancelled. However, if the ShopifyEnableQtyBasedOrderCancellation admin setting is enabled, that same action will take you to a page where you can select specific products and quantities. Then, the selected SKUs will be Split into a new order set to Cancelled, while the rest will remain in the Parent order, marked as Partially refunded. This will allow you to still ship part of the order. Contact Sellercloud Support to ensure the setting is enabled for your account.

New January 24, 2024

Transfer Kit Products

By default, SKU to SKU Transfers do not allow moving Kit Products. Instead, you have to transfer the components, which includes disassembly in the case of Independent Kits. We have added the Allow SKU Transfer For Kits Client Setting to the Skustack Admin Portal. When enabled, you will be able to include Kit Products (parents) to SKU to SKU Transfers, both in the App and the Admin Portal.

New January 23, 2024

Connect WiFi Printer

The Skustack mobile app now supports connecting to a Zebra label printer via WiFi. To establish the connection, make sure your Skustack device has the WiFi enabled and that the printer is switched on.  Then, choose the Wi-Fi connection type in Settings > Printer and fill in the printer’s IP address and port.