Product updates: New

New December 11, 2023

Amazon South Africa

Recently Amazon has launched its South Africa Marketplace. To integrate it into Sellercloud, you would need to create a company, set the correct Country Code (ZA) and currency, and enter Amazon Marketplace ID: AE08WJ6YKNBMC on the Amazon General Settings page. There are no special steps you need to complete in addition to the general Amazon Integration process. For Amazon Unified Accounts, the South Africa marketplace is part of the European Region.

New December 11, 2023

Shopify Exchange Orders

We have added support for importing Exchange Orders from Shopify. These are orders placed in exchange for an item that is being returned. In Shopify, they usually carry an EXC suffix in the Order ID and have an order total of $0. In Sellercloud, these orders will be created with an order total of $0.01, and we will automatically apply a full discount in order to mark them as Paid so you can proceed with shipping the items.

New December 8, 2023

DHLeC Parcel International Direct DDU

We have added a new Shipbridge setting called Use Parcel International Direct as DDU when applicable. When enabled, you will have the option to ship your international orders with DHLeC Parcel International Direct DDU instead of DDP. The Rate calculator will also display the DDU rate for the orders this option applies to. Whether you can ship an order as DDU is determined by the destination country.

New December 7, 2023

Back Market Inventory

We have added support for Custom Inventory Calculations for channel Back Market, controlled by the new client setting Enable Custom Inventory calculation for Backmarket. This means you can request your own custom plugin, which will calculate the sellable inventory for each of your Back Market products based on the rules set with the plugin. Sellercloud will only send the quantities defined by that calculation. This workflow only applies to the core API Back Market Integration.

New November 21, 2023

Ship to Wayfair Canada Cross-dock Facilities

Recently, Wayfair has requested that a separate FedEx account number be used by partners to ship orders to Canadian cross-dock facilities. If you are not generating shipping labels directly through Partner Home and instead use Shipbridge, we have added a new Admin Setting to Use Wayfair FedEx Account for Canadian Crossdock shipments. When enabled, a box will appear where you can fill in the CA-specific FedEx account number to be billed for the labels. All other orders will still use Wayfair’s regular third-party billing account setup. Make sure you have updated to the latest Shipbridge version and contact Sellercloud Support or your onboarding specialist for assistance in setting this up.

New November 17, 2023

Control Visibility for Backorder Quantity

You can now control whether Backorder quantities are shown on orders in Waytopay.me. When you open the company settings in the Waytopay.me admin portal, you will see the new Show back order quantity checkbox. When enabled, the backorder quantities will be shown in the Order Information Card at the top, as well as in the SKU breakdown of each relevant order.

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