Product Updates: Sellercloud > Order Management

Improvement September 21, 2023

Order Rule Engine Manual Execution

We have improved the manual execution process for our Order Rule Engine. You are now able to customize which rules to execute, with the option to select All, including disabled rules, or to enter specific Rules, regardless of their enabled status. This will be particularly useful for testing newly created rules, or if you want to manually run them on specific orders in special cases.

Improvement September 18, 2023

Amazon Order Cancellation Reason

Sellercloud now captures the Cancellation reason given by customers on Seller Central for orders for which the buyer initiated the cancellation. The Amazon order in Sellercloud will be put On Hold, and the reason will be added to the Order Notes.

Improvement September 15, 2023

Order Rule Engine Kit Item Conditions

We have added new options to the Order Rule Engine. For orders containing Bundle (Kit) Items, you are now able to set conditions checking the component information, as well as the Kit Parent Itself. We have added:

  • Order Kit Item Brand
  • Order Kit Item Manufacturer
  • Order Kit Item Product Group
  • Order Kit Item Product ID
  • Order Kit Item Product Type

Fix September 13, 2023

Estimated Shipping Cost

Sellercloud is able to use previous shipping data in order to provide an Estimated Shipping Cost for your orders as a placeholder value in your P&L reports. However, we have made an update to the logic, to make sure that any sales channels that are configured to use Third Party Shipping, will be excluded from this functionality, and they will be automatically checked on the “Predict Order Shipping Cost Exclusion” Company Settings page. We have done this in order to make sure that your Order Profit & Loss is accurate and that there are no unnecessary Shipping Costs associated with orders fulfilled through a third-party account.

Improvement August 28, 2023

Ship via FBA Promise Date

When you Ship via FBA, the Shipping Details Panel will now display the Promise Date and the Estimated Delivery Date. If there is no Estimated Delivery Date on the order, the field will not appear on the Ship va FBA page.

Fix August 23, 2023

Customer Credit Calculation

We have made some improvements to the way we calculate Customer Credit Deductions. Going forward, any Unpaid Orders will deduct from the credit extended to a Wholesale Customer. However, if there is a Return (RMA) for such an unpaid order, the Product Price of the Items Returned will be added back to the available credit extended to that Customer.

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