Product Updates: Sellercloud > Order Management

Improvement June 2, 2022

Order Case Qty

We have now improved the order management process, where you can enable Case Qty per order. Note that when you enable Case Qty on an order with existing SKUs, it will properly convert the ordered qty based on case qty for the item.

Improvement June 1, 2022

Amazon Cancellation Requests

Automatic import of Amazon cancellation requests will put the order On Hold to prevent shipping pending the seller’s action. Requires column “Buyer Requested Cancel” to be enabled for the Order Report in Sellercentral.

Improvement May 20, 2022

Order Status Filter

We have renamed the option in the Order status filter from “All” to “All (except Void)” for clarity.

Improvement May 16, 2022

FBA Orders – P&L

On the P&L tab of FBA orders, you will see a link to a new page that displays the FBA return information when available.

New May 10, 2022

eBay Order Cancellation Requests

We have added the action “Ignore Cancellation Request From Channel” for eBay orders in the case where the buyer has requested a cancellation. This will prevent the order from being marked as “On Hold” each time the cancellation request is imported.

Improvement May 2, 2022

Order Emails

We have added support for email placeholders #?FromName?# #?FromEmail?# when sending emails from orders.

Improvement March 4, 2022

Inventory Dependent Kits

Inventory-Dependent Kit Components will be added to the RMA automatically if the kit parent SKU is imported in an RMA Import.

New February 1, 2022

RMA Excel Export

The RMA Line Item “Received Status” is now added to RMA Excel Export.