We have added the Action “Copy Product Data to Other SKU(s)” to the Catalog Page in our Delta Interface. This function allows you to do a quick one-time product information transfer from one SKU to another, including pricing, product specifics and more.
Add Items to Order
You will now be able to filter SKUs by Product Group when you are adding items to an Order in the Order Creation Wizard.
Additional Order Fees
We have updated our Reporting Logic when it comes to the additional order fees we receive from Marketplaces. For example, the eBay Ad Fee used to be considered an adjustment, and not part of the original Order P&L, even though eBay charges this per order. Going forward, any such fees will be accounted for accordingly, giving you an even more accurate Profit and Loss calculation. You will see the column Total Fees in all P&L Reports, which includes the additional charges in its calculation. When you export the Report to Excel, there will be a further breakdown and the column Misc Fees, where you will see the eBay Add Fee.
Amazon Order Cancellation Reason
Sellercloud now captures the Cancellation reason given by customers on Seller Central for orders for which the buyer initiated the cancellation. The Amazon order in Sellercloud will be put On Hold, and the reason will be added to the Order Notes.
Order Rule Engine Kit Item Conditions
We have added new options to the Order Rule Engine. For orders containing Bundle (Kit) Items, you are now able to set conditions checking the component information, as well as the Kit Parent Itself. We have added:
- Order Kit Item Brand
- Order Kit Item Manufacturer
- Order Kit Item Product Group
- Order Kit Item Product ID
- Order Kit Item Product Type
Overstock Return Address
We have been informed by the Overstock Team, who recently acquired Bed Bath & Beyond, that there are some new requirements regarding the Ship From (Return to Sender) address on outbound shipping labels. We have added a setting in Shipbridge, to make sure overstock.com is not printed on the shipping label. Make sure that Use Overstock.com return address for all Overstock orders is disabled in the Shipping Tab of the Options in Shipbridge.
“Send to Amazon”
When managing your FBA Inbound Shipments, there are various requirements and restrictions that need to be adhered to. One notable example of this is the “Send to Amazon” Status. Amazon does not allow managing or editing FBA Inbound Shipments both in Seller Central directly and via API (from Sellercloud). Any Shipments that have been edited on Amazon will receive this status in Sellercloud, and you will not be able to make any more edits via API. We have added a warning banner on the FBA Inbound Shipment details page, in addition to the existing Shipment Notes, which will display this status per FBA Shipment ID, making it easier to identify such cases.
Estimated Shipping Cost
Sellercloud is able to use previous shipping data in order to provide an Estimated Shipping Cost for your orders as a placeholder value in your P&L reports. However, we have made an update to the logic, to make sure that any sales channels that are configured to use Third Party Shipping, will be excluded from this functionality, and they will be automatically checked on the “Predict Order Shipping Cost Exclusion” Company Settings page. We have done this in order to make sure that your Order Profit & Loss is accurate and that there are no unnecessary Shipping Costs associated with orders fulfilled through a third-party account.
Kit Assembly Notes
Kit Products with the type Independent, have to be Assembled in order to gain physical inventory and become available for sale. You can do this with a file import, allowing you to Assemble multiple kits at once. We have added support for a Note Column in this bulk option, so you can keep track of the reasons for each Assembly or Disassembly you make.
Split Orders in Reports
When you Split an Order in Sellercloud, the original (Parent Order) retains all of the payment information and the true order total, while a full discount is applied to the Child Order, and it is marked as Fully Paid, so it can be fulfilled. While this logic remains, we have introduced some changes to how Split Orders are accounted for in our Profit and Loss (P&L), Order, and Sales Reports. Going forward, instead of displaying the 100% discount on the Child Orders, all Reports that include Order Payment information will factor in exactly how the Orders were split and distribute the payments and tax accordingly, giving you a precise breakdown and the most accurate results.