Product Updates

Improvement October 18, 2023

Delay Order Rule Engine Execution

The Order Rule Engine is a Sellercloud feature that lets you create your own automation triggered immediately after order creation. However, in some cases, you may need to delay this for a while if, for example, there is a delay in capturing the order payment. To address such cases, you can delay the execution of the rule engine by a few seconds. This is controlled by two admin settings, which can be configured for your account by a Support Representative or your onboarding specialist.

New October 17, 2023

Update Customer Information API Endpoints

We have added three new PUT endpoints to our Rest API that you can use to update customer information:

  • Update Customer – this endpoint allows you to overwrite information on the Customer Details page in Sellercloud.
  • Update Customer Order Options – use this endpoint to update Customer information related to orders, such as tax consideration, pricing, fees, invoices, and discounts.
  • Update Customer Shipping Preferences – with this endpoint, you can configure the customer shipping preferences, related to preferred carriers, shipping fees, and shipping account.
New October 16, 2023

Post Action for Split Orders

The Order Rule Engine and Post Order plugins, are types of automation you can set up in your account that will affect an order as soon as it gets imported. By default, Sellercloud only runs them for orders imported automatically or created manually. We have added the new Client Setting “Run Post Order Plugin After Split Order” which will allow Sellercloud to also apply those Post Order Actions to a Child Split Order as soon as it is created, either manually or by another automation.

New October 12, 2023

Reprint Package Labels

Going forward, whenever you print a shipping label from a Shipbridge installation running the latest version, those labels will be saved on your Sellercloud server in addition to the local file path. This means you will be able to reprint any labels generated from FedEx, UPS, Endicia, and Amazon from any other Shipbrige installation. This workflow considers separate packages as well, so multiple labels per order will be accounted for and saved.

New October 10, 2023

Predictive Restocking Level Two and Blackout Days

We have rolled out our Enhanced Predictive Restocking for FBA Report. In addition to our standard Predictive Restocking for FBA report, you will now be able to see a comprehensive Sales Graph, that displays the daily sales for the past 365 days. You can see number of orders, sales trends over time, as well as average sales velocity. Additionally, we have added a Blackout Days feature that allows you to exclude specific days, entire date ranges, or sale quantities that are above or below specific numbers from the calculation. For example, if there was a sales spike or there were no sales, you can exclude these days so they don’t skew your restocking numbers.

Improvement October 9, 2023

Manufacturer SKU Placeholder

Our Word2PDF functionality is a useful tool that allows you to create your own Invoice templates. We have added support for a new placeholder #?ManufacturerSKU?#, which pulls the Manufacturer SKU configured on the General Properties page of the ordered item.

New October 6, 2023

Preview Order Documents

We have added the option to preview images attached as order documents, without having to download them first. You can find the new Eye icon on the Order Details Page > Toolbox > Documents.

Improvement October 5, 2023

Search Orders by Wildcard

The Channel Order ID Filter on the Manage Orders page now allows searching by wildcard. Make sure to enter one value only and that it follows this format: 123test%. The results will include channel order IDs that begin with the value entered before the wildcard (the % symbol).

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