Product Updates: Sellercloud

Improvement September 14, 2023

“Send to Amazon”

When managing your FBA Inbound Shipments, there are various requirements and restrictions that need to be adhered to. One notable example of this is the “Send to Amazon” Status. Amazon does not allow managing or editing FBA Inbound Shipments both in Seller Central directly and via API (from Sellercloud). Any Shipments that have been edited on Amazon will receive this status in Sellercloud, and you will not be able to make any more edits via API. We have added a warning banner on the FBA Inbound Shipment details page, in addition to the existing Shipment Notes, which will display this status per FBA Shipment ID, making it easier to identify such cases.

Fix September 13, 2023

Estimated Shipping Cost

Sellercloud is able to use previous shipping data in order to provide an Estimated Shipping Cost for your orders as a placeholder value in your P&L reports. However, we have made an update to the logic, to make sure that any sales channels that are configured to use Third Party Shipping, will be excluded from this functionality, and they will be automatically checked on the “Predict Order Shipping Cost Exclusion” Company Settings page. We have done this in order to make sure that your Order Profit & Loss is accurate and that there are no unnecessary Shipping Costs associated with orders fulfilled through a third-party account.

Fix September 12, 2023

Split Orders in Reports

When you Split an Order in Sellercloud, the original (Parent Order) retains all of the payment information and the true order total, while a full discount is applied to the Child Order, and it is marked as Fully Paid, so it can be fulfilled. While this logic remains, we have introduced some changes to how Split Orders are accounted for in our Profit and Loss (P&L), Order, and Sales Reports. Going forward, instead of displaying the 100% discount on the Child Orders, all Reports that include Order Payment information will factor in exactly how the Orders were split and distribute the payments and tax accordingly, giving you a precise breakdown and the most accurate results.

New September 11, 2023

Customer Shipping Fee Endpoint

You can now update the Customer Shipping Fee and Customer Shipping Discount fields of your Sellercloud Orders via the PUT/api/Orders/{orderID}/Shipping/Details REST API Endpoint. In order for the call to work, at least one of the fields must be present and have a valid value. If the value is 0, it will be updated. The Shipping Details of Fulfilled orders can be updated via this endpoint.

Fix September 8, 2023

Walmart Marketplace Active Listings

We have improved the way we process the Active Listing Report from Walmart Marketplace. In cases where a SKU comes in with the report, that matches the Walmart Marketplace Merchant SKU of multiple products in Sellercloud, we will prioritize the Merchant Fulfilled SKU, instead of the WFS-Enabled SKU. For example, if there is a new listing, the non-WFS SKU in Sellercloud will be updated to Posted and Active.