Product Updates

Fix September 12, 2023

Split Orders in Reports

When you Split an Order in Sellercloud, the original (Parent Order) retains all of the payment information and the true order total, while a full discount is applied to the Child Order, and it is marked as Fully Paid, so it can be fulfilled. While this logic remains, we have introduced some changes to how Split Orders are accounted for in our Profit and Loss (P&L), Order, and Sales Reports. Going forward, instead of displaying the 100% discount on the Child Orders, all Reports that include Order Payment information will factor in exactly how the Orders were split and distribute the payments and tax accordingly, giving you a precise breakdown and the most accurate results.