We have added support for importing Exchange Orders from Shopify. These are orders placed in exchange for an item that is being returned. In Shopify, they usually carry an EXC suffix in the Order ID and have an order total of $0. In Sellercloud, these orders will be created with an order total of $0.01, and we will automatically apply a full discount in order to mark them as Paid so you can proceed with shipping the items.
New
December 11, 2023