Manage every step of your order workflow
Fulfill and manage orders from all channels with one centralized platform.
Sellercloud helps you manage every step of your order process. Orders are automatically downloaded from all sales channels and can be easily managed and fulfilled from a single interface.
0million
Manage all channel sales from a single interface
One dashboard for all your sales orders. Filters help you target the data that you need.
Automatically import orders
All of your orders are automatically synced with your Sellercloud account.
Automatically update shipping and tracking
Keep sales channels updated with tracking details and shipping confirmation.
Backorder functionality
As soon as backordered inventory becomes available, orders are released in chronological order.
Manage refunds
Manage refund requests and order cancelations across many of the most popular channels.
Utilize Amazon Local Selling
Deliver to homes within local delivery areas or offer Buy Online Pickup in Store at your retail stores.
Profit and loss
Use settlement data to gain insights into your business’ performance.
Predictive purchasing
Get helpful inventory restocking forecasts based on your past sales.
Track serial numbers
Keep track of serialized items to ensure accuracy and prevent fraudulent returns.
Picklists
Generate a summarized list of product quantities needed to fulfill orders faster.
Scheduled tasks
Set tasks for automatic performance and recurrence at specific intervals.
Auto-generate order emails
Customers receive automatic emails with the status of their orders.
Speed up your workflow with our customizations
Set up your own rules
Sellercloud’s Order Rule engine lets you set up multiple rules and decide which ones to run and when.
Flexible customizations
Apply custom logic or actions that fit your existing order workflows.
Reduce bottlenecks
Automate the tedious routine tasks and save time and energy for more essential work.
Create your own workflow with our plugins
Post order plugin
Change what happens to an order after the order arrives in Sellercloud.
Order export plugin
Send order information via API, EDI, or other formats anywhere you want.
Order import plugin
Import orders and order information via API, EDI, or other formats from anywhere.
Automate more, do less
Utilize our powerful apps for flawless order fulfillment.
Use Skustack’s picklists to effortlessly pick orders and assemle kits for shipping.
Keep inventory numbers correct for all product locations by indicating the bin you are picking items from.
FAQ
What is an order management system (OMS)?
An order management system, such as Descartes Sellercloud, is software that centralizes ecommerce orders from all sales channels for efficient processing, tracking, and fulfillment. With an OMS, workers no longer need to log into multiple platforms to manage orders. Learn more
How does an order management system (OMS) work?
An OMS, such as Descartes Sellercloud, integrates with multiple sales channels (e.g., Amazon, Shopify, and Walmart) and automatically imports orders as they occur. The OMS consolidates orders into a single platform where workers can view and process all orders in one place. Then, the OMS automatically writes tracking and order information back to the correct sales channels. This reduces manual data entry, minimizes errors, and speeds up fulfillment. Learn more
Can I manage returns through Descartes Sellercloud?
Yes, you can efficiently manage returns and refunds with Descartes Sellercloud’s self-service returns portal. Learn more
How can I automate order management?
Use an order management system (OMS), such as Descartes Sellercloud, with if-then business rules to customize workflows and automate routine tasks and approvals. You can automate carrier and service selection, email communications, and more. Learn more
Does Descartes Sellercloud support automated order confirmations?
Yes, Descartes Sellercloud sends automated email notifications to inform customers about their order status at every step of the fulfillment process.
How does an order management system handle cancellations?
An order management system, such as Descartes Sellercloud, allows you to cancel an order, issue a refund, send an automated notification to customers verifying the order has been canceled, and automatically adjust inventory levels to reflect the cancellation. Learn more
