2023 Q1 Pricing update
Sellercloud remains committed to providing the highest quality of products and services that you have come to expect from us. With this in mind we will be introducing an updated pricing plan, which reflects the needs of our clients and will allow us to keep improving our software and developing new features.
While our price changes are in line with industry standards, we’ve done our best to keep any increases to a minimum, with an eye on maintaining our transparent and competitive pricing. Additionally, we’ve rolled out some discounts to mitigate the impact of these increases; a 2% discount for payments made via ACH as well as lowering the per-user fee for skustack by over 75%.
*Sellercloud will honor all pricing agreements dated in 2022. Any price changes will by applied upon the anniversary of the previously discussed pricing.
Depending on your account, some of the following price increases may be reflected on your upcoming bills:
Sellercloud Pricing
On March 1st, the previous month’s transactions will be billed with a 10% increase on the per transaction fee, as well as the monthly minimum.
Please note: If you have a price agreement dated in 2022, updated pricing will take effect on your account’s anniversary date.
Customizations
Effective immediately, new customizations will be billed by the hour, based on the scope of the project.
$250 – Standard (e.g. Basic changes to existing projects, simple imports and exports)
$350 – Advanced (e.g. New EDI integrations)
$500 – Enterprise (e.g. Custom reports, core features)
This price increase will not apply to current open quotes or work that is already underway. We will notify you of the rate before you approve of any quotes.
Skustack
Effective March 1st, Skustack’s base price (1-3 users) will increase from $300 to $330, but the per-user fee for additional users will drop from $45 to $10.
VAN mailboxes
Effective March 1st, The monthly charge for VAN mailboxes will be increased to $110 per mailbox.
Please note: We will continue to have no volume-based VAN surcharges related to the number of EDI transactions or kilo-character counts.
FTP
Effective March 1st, the monthly charge for use of FTP folders will increase from $30 to $33
Dedicated instance
Effective March 1st, your current server pricing will increase by 10%
Premium Support
Premium Support is limited to 3.5 hours for $500. Each additional hour will be billed at $165.
Turnstock
Effective March 1st, Turnstock accounts will increase from $99/month to $109/month
Rest assured that these increases are being implemented to ensure that we can continue to provide your business with a reliable and cost effective solution to your ecommerce needs. We look forward to your continued success with Sellercloud and wish you all of the best going into 2023!
To set up ACH, please visit https://payment.sellercloud.com
Should you have any questions or concerns related to these pricing changes, please reach out to payment@sellercloud.com