Shipping Report


In this article, you will learn about Sellercloud’s Shipping Report. This report is a valuable tool that tracks the shipping costs, methods, and fulfillment of your orders.

You can see the following:

  • Order information – order ID, channel, and channel order number.
  • Shipping information – carrier, method, tracking number, shipping promise date, ship date, final shipping carrier, address, and shipper.
  • Package information – package count and package weight.
  • Costs – shipping cost, shipping discounts, and shipping total.
  • Fulfillment performance – the timeliness of fulfillment in relation to the shipping promise date set on the order, based on the Order Promise Date.

Filtering by fulfillment performance can help you ensure that orders are shipped and delivered promptly and accurately.

You can run this report automatically on a regular basis with Scheduled Tasks.
For answers to general questions about using Sellercloud’s Financial Reporting Suite, see the Reports FAQs

Access and Customize the Report

To use the report, follow these steps:

  1. Navigate to Reports > Shipping > Shipping Report.
  2. Set up the Default and Custom filters to have the report show precisely what you need.
  3. Click Search. Each filter you apply gets highlighted in a different color. If a filter is gray or not displayed at all, it’s not active.
  4. To manage the columns in the report, click the three dots icon on the top right and select Customize Columns. You can:
    1. Reorder columns by dragging them up or down in the list;
    2. Hide columns by clicking the Trash icons;
    3. Add columns by clicking Add column.
  5. To sort the data differently, use the Sort by menu.
  6. To save your filtering and sorting options, click Save view, then type a Name and click Save.
  7. To export the full report to a spreadsheet, click Actions on the bottom right and select Export to Excel. Spreadsheets include all columns, including those hidden in the report.

Filter and Column Definitions

Click the drop-downs below for filter and column descriptions.

Default Filters
CompanyInclude only orders from one or more companies.
ChannelInclude only orders from one or more sales channels.
Date RangeSelect one of the preset time range choices from Yesterday to Last Year.
DateEnter the Start and End dates. For a single date, choose the same Start and End date.
Date TypeSelect between Ship or Order to change how the SHIP DATE column works.

  • If you select Ship, the column will show the date the packages were shipped.
  • If you select Order, the column will show the date the order came in.
Custom Filters
CarrierInclude only orders fulfilled by a specific shipping carrier.
Company GroupInclude only orders belonging to a group of companies.
Fulfillment PerformanceInclude only orders that have been fulfilled early, on time, or late based on the Order Promise Date.
Include Orders in Real TimeSet to Yes to include orders from today or No to only include orders from yesterday and older.
ManufacturerInclude only the products belonging to one manufacturer or include all products.
PurchaserInclude only the products assigned to one or more purchasers or include all products.
ShipperInclude only orders shipped by a specific shipper.
VendorInclude only the products belonging to one or more vendors.
Note: For drop shipping orders, this will be the vendor that the products were actually purchased from.
Report Data
Order IDShows an order’s unique identification number.
ChannelShows the marketplace or a platform where you sold products.
Channel Order #Shows the channel-specific order number.
Shipping CarrierShows the carrier of the shipping.
Shipping MethodShows the specific service provided by a shipping company.
Tracking #Shows the tracking number.
Shipping Promise DateShows the promised shipping date.
Ship DateShows when the order came in or when the order was shipped, depending on the Date Type filter.
Shipping CostShows the cost of the shipment.
Package CountShows the number of packages.
Package WeightShows the weight of the packages.
Shipping TotalShows the total cost of the shipment, taking into account any discounts and other additional costs.
Shipping DiscountShows any shipping discount.
Fulfillment PerformanceShows if the order was fulfilled early, on time, or late.
AddressShows the address to which the order has been shipped.
ShipperShows the contact email address of the shipper.
Final Shipping CarrierShows the final carrier that delivered the shipment.
Note: Only available when you export to a spreadsheet.

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