Shipping Report


In this article, you will learn about Sellercloud’s Shipping Report. This report is a valuable tool that tracks the shipping costs, methods, and fulfillment of your orders.

You can see the following:

  • Order information – order ID, channel, and channel order number.
  • Shipping information – carrier, method, tracking number, shipping promise date, ship date, final shipping carrier, address, and shipper.
  • Package information – package count and package weight.
  • Costs – shipping cost, shipping discounts, and shipping total.
  • Fulfillment performance – the timeliness of fulfillment in relation to the shipping promise date set on the order, based on the Order Promise Date.

Filtering by fulfillment performance can help you ensure that orders are shipped and delivered promptly and accurately.

You can run this report automatically on a regular basis with Scheduled Tasks.
For answers to general questions about using Sellercloud’s Financial Reporting Suite, see the Reports FAQs

Access and Customize the Report

To use the report, follow these steps:

  1. Navigate to Reports > Shipping > Shipping Report.
  2. Set up the Default and Custom filters to have the report show precisely what you need.
  3. Click Search. Each filter you apply gets highlighted in a different color. If a filter is gray or not displayed at all, it’s not active.
  4. To manage the columns in the report, click the three dots icon on the top right and select Customize Columns. You can:
    1. Reorder columns by dragging them up or down in the list;
    2. Hide columns by clicking the Trash icons;
    3. Add columns by clicking Add column.
  5. To sort the data differently, use the Sort by menu.
  6. To save your filtering and sorting options, click Save view, then type a Name and click Save.
  7. To export the full report to a spreadsheet, click Actions on the bottom right and select Export to Excel. Spreadsheets include all columns, including those hidden in the report.

Filter and Column Definitions

Click the drop-downs below for filter and column descriptions.

Default Filters
Company Include only orders from one or more companies.
Channel Include only orders from one or more sales channels.
Date Range Select one of the preset time range choices from Yesterday to Last Year.
Date Enter the Start and End dates. For a single date, choose the same Start and End date.
Date Type Select between Ship or Order to change how the SHIP DATE column works.

  • If you select Ship, the column will show the date the packages were shipped.
  • If you select Order, the column will show the date the order came in.
Custom Filters
Carrier Include only orders fulfilled by a specific shipping carrier.
Company Group Include only orders belonging to a group of companies.
Fulfillment Performance Include only orders that have been fulfilled early, on time, or late based on the Order Promise Date.
Include Orders in Real Time Set to Yes to include orders from today or No to only include orders from yesterday and older.
Manufacturer Include only the products belonging to one manufacturer or include all products.
Purchaser Include only the products assigned to one or more purchasers or include all products.
Shipper Include only orders shipped by a specific shipper.
Vendor Include only the products belonging to one or more vendors.
Note: For drop shipping orders, this will be the vendor that the products were actually purchased from.
Report Data
Order ID Shows an order’s unique identification number.
Channel Shows the marketplace or a platform where you sold products.
Channel Order # Shows the channel-specific order number.
Shipping Carrier Shows the carrier of the shipping.
Shipping Method Shows the specific service provided by a shipping company.
Tracking # Shows the tracking number.
Shipping Promise Date Shows the promised shipping date.
Ship Date Shows when the order came in or when the order was shipped, depending on the Date Type filter.
Shipping Cost Shows the cost of the shipment.
Package Count Shows the number of packages.
Package Weight Shows the weight of the packages.
Shipping Total Shows the total cost of the shipment, taking into account any discounts and other additional costs.
Shipping Discount Shows any shipping discount.
Fulfillment Performance Shows if the order was fulfilled early, on time, or late.
Address Shows the address to which the order has been shipped.
Shipper Shows the contact email address of the shipper.
Final Shipping Carrier Shows the final carrier that delivered the shipment.
Note: Only available when you export to a spreadsheet.

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