Order Subtypes


Overview

Order Subtypes allow you to identify orders based on their shipping speed, channel-specific order types, and internal order types. For example, you could filter by subtype when creating a Saved Search to identify which orders are Prime, have priority shipping, and more.

The client setting Enable Order Sub Types must be enabled for this workflow. To enable it, go to Settings > Client Settings > General Client Settings > Channels > Advanced.

You can see the subtype in two places on the Order Details Page – at the top of the page, next to the order number, and in the General panel’s Order Sub Type field.


Filter Orders by Subtype

To filter orders by subtype:

  1. Go to Orders > Manage Orders
  2. Click Add Filter, search for Order Sub Type, and click to add it.
  3. Click the Order Sub Type filter and select a subtype.


Order Subtype Descriptions

Refer to the Order Subtype tables below to learn about each subtype.

Channel-Specific Order Types

SUBTYPEDESCRIPTION
Amazon BusinessThis subtype indicates an Amazon Business order. Learn more about Amazon Business.
Amazon Business PrimeThis subtype indicates an Amazon Business Prime order. You can’t manually mark such orders as shipped in Sellercloud because Amazon requires shipping to be purchased internally from them. Learn more about Amazon Business Prime.
Amazon Global ExpressThis subtype indicates an Amazon Global Express order. You can ship such orders globally rather than just within the marketplace region in which they’re placed. Learn more about Amazon Global Express.
FBA ExchangeIndicates an FBA Exchange order, where an item has been returned to FBA in exchange for a replacement. Learn more about FBA Returns and Reimbursements.
PrimeThis subtype indicates an Amazon Prime order. Learn more about Seller Fulfilled Prime.
InStorePickUpThis subtype indicates an Amazon Buy Online, Pick Up in Store order. Learn more about Amazon Local Selling (BOPIS).
Same Day DeliveryThis subtype indicates an order that Amazon has marked with a Shipping Method of Same Day.
Second DayThis subtype indicates an order that Amazon has marked with a Shipping Method of Second Day.
eBay Local PickupIndicates an eBay Local Pickup order, where the buyer can collect their item(s) in person. Learn more about Offering Local Pickup.
eBay NowThis subtype indicates an eBay Guaranteed Delivery order. Learn more about eBay Guaranteed Delivery.
SBNThis subtype indicates a Shipped by Newegg.com (SBN) order. Learn more about SBN.
Wish ExpressThis subtype indicates a Wish Express order. Learn more about Wish Express.

Internal Order Types

SUBTYPEDESCRIPTION
CharityThis is an internal order type you can apply when editing an order in Sellercloud Alpha for recordkeeping.
GSThis is an internal order type you can apply to an order in Sellercloud to indicate a GSA government sale order.
SampleThis is an internal order type you can apply when manually creating a wholesale order in Sellercloud Alpha to indicate that it is a sample. You can exclude such orders from Predictive Purchasing by enabling the Client Setting Predictive Purchasing: Exclude Sample Orders.

Overview

Order Subtypes allow you to identify orders based on their shipping speed, channel-specific order types, and internal order types. For example, you could filter by subtype when creating a Saved Search to identify which orders are Prime, have priority shipping, and more.

The client setting Enable Order Sub Types must be enabled for this workflow. To enable it, go to Settings > Client Settings, and press Control/Command + F to search.

You can see the subtype on top of the Order Status sidebar on the Order Details Page.


Filter Orders by Subtype

To filter orders by subtype:

  1. Go to Orders > Manage Orders
  2. Click Advanced Search.
  3. Click the Order SubType filter and select a subtype.
  4. Click Search.


Order Subtype Descriptions

Refer to the Order Subtype Descriptions table below to learn about each subtype.

SUBTYPEDESCRIPTION
CHANNEL-SPECIFIC ORDER TYPES
Amazon BusinessThis subtype indicates an Amazon Business order. Learn more about Amazon Business.
Amazon Business PrimeThis subtype indicates an Amazon Business Prime order. You can’t manually mark such orders as shipped in Sellercloud because Amazon requires shipping to be purchased internally from them. Learn more about Amazon Business Prime.
Amazon Global ExpressThis subtype indicates an Amazon Global Express order. You can ship such orders globally rather than just within the marketplace region in which they’re placed. Learn more about Amazon Global Express.
FBA ExchangeIndicates an FBA Exchange order, where an item has been returned to FBA in exchange for a replacement. Learn more about FBA Returns and Reimbursements.
PrimeThis subtype indicates an Amazon Prime order. Learn more about Seller Fulfilled Prime.
InStorePickUpThis subtype indicates an Amazon Buy Online, Pick Up in Store order. Learn more about Amazon Local Selling (BOPIS).
Same Day DeliveryThis subtype indicates an order that Amazon has marked with a Shipping Method of Same Day.
Second DayThis subtype indicates an order that Amazon has marked with a Shipping Method of Second Day.
eBay Local PickupIndicates an eBay Local Pickup order, where the buyer can collect their item(s) in person. Learn more about Offering Local Pickup.
eBay NowThis subtype indicates an eBay Guaranteed Delivery order. Learn more about eBay Guaranteed Delivery.
SBNThis subtype indicates a Shipped by Newegg.com (SBN) order. Learn more about SBN.
Wish ExpressThis subtype indicates a Wish Express order. Learn more about Wish Express.
INTERNAL ORDER TYPES
CharityThis is an internal order type you can apply when editing an order in Sellercloud Alpha for recordkeeping.
GSThis is an internal order type you can apply to an order in Sellercloud to indicate a GSA government sale order.
SampleThis is an internal order type you can apply when manually creating a wholesale order in Sellercloud Alpha to indicate that it is a sample. You can exclude such orders from Predictive Purchasing by enabling the Client Setting Predictive Purchasing: Exclude Sample Orders.

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