Manage Channel Listings


Overview

Sellercloud offers various ways to manage your Channel listings, allowing you to execute different actions tailored to the specific requirements of each marketplace. Before you begin, you must ensure that your products are Ready to Post and Launch Your Listings. Keep in mind that each channel has a different set of minimum requirements to list your items. 

Once a product is launched, you can manage and update its inventory, prices, images, as well as various product properties, to the extent allowed by the channel.


Manage Channel Listings

Channel listings can be updated either automatically or manually. The frequency of the automatic updates may vary depending on the channel, ranging from 15 minutes to an hour. These updates are typically limited to inventory and price updates. In contrast, manual updates are a convenient way for you to modify other listing specifics, such as product descriptions, shipping templates, and more. 

Automatically 

To allow Sellercloud to send automatic updates for your related channel listings, navigate to: 

  1. Settings > Companies > Select your Company.
  2. Toolbox > Channel (for example, Amazon) > General Settings.
  3. Click Edit and go to the Controls panel.
  4. Enable the Allow Inventory Update and Allow Price Update.
    1. These options may vary depending on the marketplace.
  5. Click Save.

Once you enable these settings, Sellercloud will consistently send updates for all enabled products to that channel. However, there may be cases where you might need to pause these automatic updates, or zero out a product entirely. Learn more about Disconnect vs Disable Inventory.

Manually

Changes to a product in your catalog, such as updating a product’s image, description, or zeroing out its inventory, may sometimes necessitate an immediate update on the channel. In such scenarios, you can utilize one of the available actions to trigger the update manually, either individually or in bulk. 

Individually

To update your listings individually, navigate to:

  1. Catalog > Manage Catalog > Open a Product.
  2. Toolbox > (Select a Channel) Properties.
  3. Click Edit and apply any necessary edits.
  4. Click Save.
For each channel, you can edit different properties, depending on the marketplace.

This exclusively updates the product properties within Sellercloud. To ensure these changes are reflected on the marketplace, you must initiate a manual update from the actions menu. The automatic updates are usually limited to the product’s inventory and price information.

Next, you have to notify the channel of this change. For example, you have updated the product’s image. To reflect that change on the marketplace as well, navigate to the Action Menu > Update Images on Amazon.

In Bulk 

You can use our Bulk Update Tool to update multiple listings at once in Sellercloud. Once performed, you can trigger a manual update on the channel following these steps:

  1. Catalog > Manage Catalog > Select your Products.
  2. Action Menu > For example select Update Prices on Channel.
  3. You can select multiple marketplaces, depending on which channel you have listed your product.
  4. Click Update.
At times, there may not be a specific action in Sellercloud to update particular product details, like the listing description. In such cases, execute the Launch on Channel action again to make the necessary updates. This will not generate a duplicate listing on the channel; instead, it will update the existing one.

Channel Listings Actions

Here are some of the available actions to manage and update your Channel listings.

  • Launch on Channel – List the product on the channel. Learn more about how to do that here.
  • Enable/Disable for Channel – Allows/restricts Sellercloud to send product updates to the specified channels.
  • Update Inventory on Channel – Updates the inventory of the selected products for the specified channel.
  • Update Prices on Channel – Updates the prices of the selected products for the specified channels.
  • Update Shipping Template on Amazon – Updates the Shipping template on Amazon.
  • Update Listing Part on Website – Allows you to update your product’s categories, description, images, meta keywords, or title. This action is specific to Website integrations.
  • Export Channel Info – Allows you to export different channel info, e.g., eBay specifics, Newegg international prices, Shopify meta-fields, etc.
  • Export Channel Category Suggestions – This action triggers an API call to get channel category suggestions based on keywords and is exclusively available for eBay, NewEgg, TopHatter, and Walmart Marketplace. A Queued Job is created where you can download an Excel spreadsheet file with channel category suggestions. 
  • Update Images on Channel – Updates the images of the selected products for the specified channel.
  • Restrict/Unrestrict for Channel – Marks a product as restricted or not restricted for a channel. For more information, refer to the Channel Product Restrictions article.
  • End Listing on Channel – Removes the selected listings from the specified channel.

Overview

Sellercloud offers various ways to manage your Channel listings, allowing you to execute different actions tailored to the specific requirements of each marketplace. Before you begin, you must ensure that your products are Ready to Post and Launch Your Listings. Keep in mind that each channel has a different set of minimum requirements to list your items. 

Once a product is launched, you can manage and update its inventory, prices, images, as well as various product properties, to the extent allowed by the channel.


Update Channel Listings

Sellercloud makes viewing and updating your listings across multiple channels easy.

You can update listings individually or in bulk.

To manage them individually, you must:

  1. Access the Product’s Channel Properties Page.
  2. Use the Action Menu to update various product attributes. The example below shows Sears. sellercloud updating listings channel properties
  3. Then, click Go. A notification will confirm the success of the action.

To update in bulk:

  1. Inventory > Search Inventory > Advanced Filters.
  2. In the Mode dropdown, select your desired Channel > Search.
  3. You can narrow your results by selecting a status under the Channel’s dropdown. The image below shows Sears. sellercloud channel mode and status
  4. Select Action > Edit Values. This lets you edit various fields, such as Site Price.sellercloud edit values
  5. When finished, Save.
  6. Then, select your desired products > Select Action > Update Prices on Channel > Select your desired channel > Go.

Viewing Channel Listings and Warehouse Quantities

To filter products by those that are listed on various channels:

  1. Go to the Manage inventory page and open the Advanced Search tab.
  2. Each channel has a filter with different status related to the product readiness and listing status.
  3. Select the Posted and Active filter. Be aware that the search results return listings that are on the channels’ Active Listing Report that SellerCloud has received from the channel. SellerCloud periodically runs a service that looks at products on the reports and marks them as Posted and Active, etc. Therefore, you may have products that have been recently posted but will not be included in the Posted and Active search results.

To export a report on which channels products are currently listed:

  1. Navigate to the Manage Inventory page.
  2. Select products.
  3. Select action Export Listed on Channel.

The export will display in a spreadsheet with headers for the Product ID and the channels that are enabled. the Product ID column will contain Parent SKUs only. The rest of the cells will have the SKUs that are listed on the channel, whether parent or shadow. See a sample spreadsheet shown in the table below.

 ProductID   eBay Amazon Sears
 AZ123 AZ123-A AZ123
 WT789 WT789
 PL852 PL852
PL852-A
 PL852
PL852-A
PL852-B

Actions to Manage Listings

  • Launch on Channel — Launches a product on the channel. Learn more about how to do that here.
  • Enable/Disable for Channel — Enables or disables the selected products for the specified channels.
  • Update Inventory on Channel — Updates the inventory of the selected products for the specified channel.
  • Update Prices on Channel — Updates the prices of the selected products for the specified channels.
  • Update Shipping Template on Amazon
  • Export Channel Info — Allows you to export different channel info, e.g., eBay specifics, Newegg international prices, Shopify meta-fields, etc.
  • Export Channel Category Suggestions — Export a file with channel category suggestions.
  • Update Images on Channel — Updates the images of the selected products for the specified channel.
  • Update Listing Part on Website
  • Export Channel Category Suggestions — Makes an API call to get channel category suggestions based on keywords from eBay, Jet, Walmart Marketplace, NewEgg.com, TopHatter.
  • Export Channel Info — Allows you to export different channel info, e.g., eBay specifics, Newegg international prices, Shopify meta-fields, etc.
  • Restrict/Unrestrict for Channel — Marks a product as restricted or not restricted for a channel. For more information, refer to the Channel Product Restrictions article.
  • End Listing on Channel — Removes the selected listings from the specified channel.
  • Export Listed on Channel — Exports the products on the channel.

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