Overview
When a product is created, it has an Active status by default; however, you can change the status to Inactive. The Inactive status of a product is an internal Sellercloud status that is mostly used to hide products from the Manage Inventory page and other product searches.
If you want a SKU to be excluded from your inventory searches you can set it as Inactive Product. It becomes hidden because default search filters are set to only return Active products. By filtering for Inactive products specifically, they will appear in the grid in a grayed-out row.
The Inactive status will affect product feeds to channels. An Inactive product will send zero inventory to any channel, but it will also keep the listings active.
Inactive SKUs cannot be added to orders.
- Set Active/Inactive status on a Product’s Catalog page with the Active checkbox > Save Product.
- Set Active/Inactive status on the Manage Catalog page for multiple products using the Action Menu’s. Set As Active, Set As Inactive.
- Bulk-update with a file using the column header Status, with values Active or Disabled.
The Active status on an item is shadow-persistent. This cannot be disabled.
