Home Depot Account Settings Configuration


Integrating Home Depot with your Sellercloud account allows you to seamlessly manage your listings, import and monitor your orders, configure various product properties, create invoices, and send back shipping information. By automating key processes and customizing your workflow, you can not only save valuable time but also enhance overall efficiency.

This article describes all of the available Home Depot General Settings in Sellercloud and includes links to related articles for more information. 

Home Depot General Settings

To configure your Home Depot General Settings:

  1. Navigate Settings > Companies > Manage Companies and open a company. 
  2. From the Toolbox, select Channels > HomeDepot Settings > Home Depot General.
  3. Click Edit, configure the desired options, and Save your changes.

The following tables explain the available settings and their purposes.

HomeDepot EnabledIndicates if a company is live on Home Depot. When enabled, Sellercloud will start sending and receiving automatic updates from Home Depot.
Customer ISA QualifierSet to ZZ.
Customer ISA IDTypically a unique number. We suggest you use your phone number.
HomeDepot ISA Qualifier

HomeDepot ISA ID

HomeDepot Seller ID

Remit ID

Provided by CommerceHub.
Supplier/Warehouse IDThis is your supplier identification number in Home Depot. Serves the same purpose as a Remit ID.
HomeDepot Shipping Reference NumberHome Depot requires a reference number for each shipping label. This reference number is typically provided by CommerceHub and used in Shipbridge.
Order Handling FeeThis setting determines the cost of processing and managing an order on Home Depot.
Order Handling Fee Is Per ItemThis setting determines if the handling fee is applied per item, rather than to the entire order. When enabled, the total handling fee is calculated based on the sum of fees for all items.
Order Defective AllowanceSets an allowance for defective items.
Login EmailEnter a Home Depot login email.
Login PasswordEnter a Home Depot login password.
Safety QtySet a Safety Quantity for your Home Depot listings.
Default QtyThis only applies to Replenishable products. The Default quantity is the quantity that will always be sent with the channel in inventory updates regardless of the actual available inventory.
Enable Inventory UploadEnables Sellercloud to send automatic inventory updates for your Home Depot-enabled products.
Enable Invoice UploadEnable automatic invoice upload for each shipped order from your Sellercloud account to Home Depot.
Enable Order DownloadEnable automatic order download from Home Depot to your Sellercloud account.
Enable Order Functional AcknowledgementInforms Home Depot that the order file has been received.
Enable Order AcknowledgementInforms Home Depot that the order file has been accepted and is being processed.
Enable Order Fulfillment UploadAutomatically update the order status on Home Depot with tracking information and ship date.
Requires Third Party ShippingEnable this setting to have your Home Depot orders shipped using a third-party account.

FTP Settings 


User Name



Provided by CommerceHub.
Use PassiveEnable this setting to use passive mode for data transfer. This can be helpful in bypassing firewalls filtering the data port connection from the server.
Use Secure FTP (SSH)Enable this setting if you are using a Secure File Transfer Protocol connection (SFTP).
Delete FTP Files After ProcessingIf incoming files are not periodically cleared from the FTP server, it may cause retrieval timeouts. To avoid FTP clutter, enable this option. We strongly recommend checking this box only after you test the Home Depot order download.
FTP Folder For… (Orders, Inventory, Tracking, etc.) Specify the file path for storing different file types. If you plan to use the root folder for all transactions, enter “/” as the path.


On your Home Depot General Settings page, you can also find related Actions

  • Test FTP Credentials – Use this action to ensure that your FTP credentials are working correctly.
  • Export Inventory – Use this action to manually trigger an inventory update for your Home Depot-enabled products.


Other available Home Depot features can be found in your Toolbox:

  • HomeDepot Documents – On this page, you can filter and search for your Home Depot document types in Sellercloud (e.g. Order, Acknowledgement, Invoice, Inventory, etc.)

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