Faire Account Integration

Overview

Faire is an online wholesale marketplace connecting retailers with independent brands and artisans. It allows retailers to discover and purchase unique products from a variety of categories, including home decor, fashion, beauty, and more. Retailers can order online and get flexible payment terms and free returns.

Integrating Faire into your Sellercloud account allows you to seamlessly import orders, upload tracking information, and ensure your Faire store is always up-to-date with the latest inventory data. This integration uses API to efficiently transmit information between the two services, streamlining your sales processes. The following plugins are currently available in Sellercloud:

  • Order Import – Imports orders from Faire to Sellercloud.
  • Tracking Export  – Exports tracking information from Sellercloud to Faire.
  • Inventory Export – Exports inventory information from Sellercloud to Faire.

If necessary, you can open a ticket with Sellercloud Support to request additional customizations or other plugins for this integration.

Faire has recently introduced an improved set of its APIs and plans to discontinue the old version. To accommodate these changes, Sellercloud has migrated all plugins for the Faire integration to their v2 API. If you are currently using v1 plugins, we recommend updating to the latest version as soon as possible to ensure the continued functionality of the integration.
To have a dedicated representative complete the testing for your account and ensure that the setup is configured correctly, we recommend Premium Support.

Prerequisites

Before you can integrate Faire with Sellercloud, you must:

We recommend creating a Company where you will set up the Custom Company Settings and automate the plugins with Scheduled Tasks.

Custom Company Settings

Create the following Custom Company Settings on the company created for the integration:

  • FaireAPIKey – Enter your API key to connect Sellercloud to Faire.
  • FaireAPIUseTestAPI – An optional setting that you can set to True to enable the sandbox API or False for production. This setting defaults to False.

    Changing this setting requires updating the FaireAPIKey, as sandbox and production services require different keys.
  • SetFaireOrdersOnHold – An optional setting that sets Faire orders On Hold once they are imported to Sellercloud. You can enter True or False, and it defaults to False.
  • FaireAPIShippingCostPaddingPercent – An optional setting that allows you to add a percentage increase to the shipping cost when exporting tracking information. The setting defaults to 0. To set it up, you must enter a whole number. 

Custom Product Columns

Create the following Custom Product Columns:

  • FaireMerchantSKU – The product’s Faire SKU. By default, Sellercloud matches products using this column, and if this fails, it matches by Sellercloud SKU. Set the Data Type to String.
  • Faire_Enabled – An optional column used to enable only specific products for Faire. Set to True for any products you want to send with the Inventory Export plugin. Set the Data Type to Boolean.
  • FaireSafetyQty – An optional column used to apply Safety Quantities to products on Faire. It defaults to 0. Set the Data Type to Integer

Order Import

This plugin imports orders from Faire to Sellercloud.

Automate Order Import

To create a Scheduled Task that imports orders:

  1. Navigate to Settings > Scheduled Tasks > Manage Scheduled Tasks.
  2. Click the green + icon: Create New Scheduled Task.
  3. Complete as follows:
      1. Click Task Type and select Import Orders.
      2. Set the Task Name.
      3. Select the Company.
      4. Select the Start Time.
    1. Click CREATE.
  4. The following message appears at the bottom of your screen: “Scheduled task created successfully. Click Here to configure the task details.” – click the link.
  5. Click the Edit button on the top right.
  6. In the Details section:
    1. Click Create Orders For Company and select the company designated for this integration.
    2. Click the Plugin menu and select Faire API Order Import Plugin.
  7. In the Export Options section, set Export To to None.
  8. In the Frequency section, specify the task frequency. For optimal performance, select a range between thirty minutes and one hour.
  9. In the General section, click the Enable button.
  10. Click Save on the top right.

Tracking Export

This plugin exports tracking from Sellercloud to Faire.

Only fully shipped orders are exported to Faire. Orders that are not fully shipped will not be processed by the plugin.

Before you proceed, create a Saved Search for orders filtered by:

  • Company – The company you created for the integration
  • Order Status – InProcess Or Completed
  • Shipping Status – FullyShipped
  • Payment Status – Charged
  • Tracking Uploaded – No

Automate Tracking Export

To create a Scheduled Task that exports order tracking:

  1. Navigate to Settings > Scheduled Tasks > Manage Scheduled Tasks.
  2. Click the green + icon: Create New Scheduled Task.
  3. Complete as follows:
    1. Click Task Type and select Export Orders.
    2. Set the Task Name.
    3. Select the Company.
    4. Select the Start Time.
    5. Click CREATE.
  4. The following message appears at the bottom of your screen: “Scheduled task created successfully. Click Here to configure the task details.” – click the link.
  5. Click the Edit button on the top right.
  6. In the Details section:
    1. Click the User ID menu and select your ID.
    2. Click the Saved Search menu and select the saved search you created earlier.
    3. Click the Export Via menu and select Faire API Order Tracking Export.
    4. Check This Is Tracking Export.
  7. In the Export Options section, set Export To to None.
  8. In the Frequency section, specify the task frequency. For optimal performance, select a range between thirty minutes and one hour.
  9. In the General section, click the Enable toggle button.
  10. Click Save on the top right.

Inventory Export

This plugin exports inventory quantities from Sellercloud to Faire. 

By default, Sellercloud matches products using the custom product column FaireMerchantSKU, and if this fails, it matches by Sellercloud SKU.

Optionally, you can enable only specific products for Faire by setting their Faire_Enabled custom product column to True:

  • For one product at a time: go to the Product Details Page > click Toolbox and select Custom Columns > click Edit, update the Faire_Enabled column, and Save.
  • For multiple products in bulk: follow the steps to Bulk Update Products and use the Faire_Enabled column – set it to True for all products you want to enable.

Unlike core integrations, plugin integrations don’t require products to be in the company with the scheduled tasks. The export will include the products you select with your Saved Search.

Next, create a Saved Search for products filtered by Faire_Enabled True. Optionally, you can add more filters to the search to narrow down the export further.

Automate Inventory Export

To create a Scheduled Task that exports inventory:

  1. Navigate to Settings > Scheduled Tasks > Manage Scheduled Tasks.
  2. Click the green + icon: Create New Scheduled Task.
  3. Complete as follows:
    1. Click Task Type and select Export Products.
    2. Set the Task Name.
    3. Select the Company.
    4. Select the Start Time.
    5. Click CREATE.
  4. The following message appears at the bottom of your screen: “Scheduled task created successfully. Click Here to configure the task details.” – click the link.
  5. Click the Edit button on the top right.
  6. In the Details section:
    1. Click the User ID menu and select your ID.
    2. Click the Saved Search menu and select the saved search you created earlier.
    3. Click the Export Via menu and select Faire API Product Inventory Export Plugin.
  7. In the Export Options section, set Export To to None.
  8. In the Frequency section, specify the task frequency. For optimal performance, select a range between thirty minutes and one hour.
  9. In the General section, click the Enable toggle button.
  10. Click Save on the top right.

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