Etsy Account Settings Configuration


Integrating Etsy with your Sellercloud account allows you to seamlessly manage your listings, monitor the status of your orders, configure various product properties, and track financial performance. By automating key processes and customizing your workflow, you can not only save valuable time but also enhance overall efficiency.

This article describes all of the available Etsy General Settings in Sellercloud and includes links to related articles for more information. To explore other related topics, refer to our Etsy Category.

Etsy General Settings 

To configure your Etsy General Settings, navigate to:

  1. Settings > Companies > Manage Companies > Select your Company.
  2. Toolbox > Etsy General Settings.

Refer to the tables below for a detailed definition of each of the Etsy settings.

Credential Panel

Etsy EnabledBy enabling Etsy for the selected company, you allow Sellercloud to communicate with Etsy via the API.
Open Auth TokenYour unique Etsy Authentication Token from the Actions menu > Fetch Token For V3.
Token Received OnThe date your Open AuthToken was received in Sellercloud.
Token Expires OnThe date your Open Auth Token expires in Sellercloud.
Shop IDEnter the Shop ID from Etsy here. Etsy provides a unique Shop ID once you create the account.
Shop NameEnter your Shop Name here.
Safety QtyThe buffer between the amount of inventory you have and the amount Sellercloud is sending to the channel to prevent overselling of items in high demand. It is used to subtract a number from the available quantity. For example, if there are 5 units available and the Safety Quantity is 1, only 4 will be sent to Etsy.
Max QtyLimits the inventory available for channels to never show the full quantity on the channel – even if there is more available.

Before it can be set on a specific product, it first must be enabled on the company level. For example, when enabled on a company level with InventoryMaxQuantity set to 10, all products will default to 10.

Default QtyThis only applies to Replenishable Products. For these products, the Default quantity is the number that will always be sent to the channel in inventory updates regardless of the actual available inventory.

Options Panel

Enable Order DownloadEnable automatic order download from Etsy to your Sellercloud account.
Enable Fulfillment UploadAutomatically update the order status on Etsy with tracking information and ship date.
Enable Listings DownloadEnable automatic Listings download from Etsy to your Sellercloud account.
Enable Inventory And Price UploadEnables Sellercloud to send automatic inventory and price updates for your Etsy-enabled products.
Update Inventory For Etsy-Enabled Products OnlyEnables Sellercloud to send automatic inventory updates only for Etsy-enabled products.
Enable Settlement DownloadSelect to allow automatic Settlement download from Etsy. Refer to Settlements for more information on Etsy Settlements.

Actions Menu

For Etsy Actions, click the Actions menu on the General Settings page and select from the following:

Validate TokenUse this action to check if your Etsy token is validated successfully.
Download OrdersManually download orders from Etsy to Sellercloud.
Fetch Token for V3Use this action to obtain your Etsy token upon integrating your Sellercloud account with Etsy. 
Refresh Token for V3This action will refresh your Etsy token.
Get Etsy Shop ID for V3Use this action to obtain your Shop ID from Etsy. 
Download Shop SectionsManually download Etsy Shop Sections.


The following options are available in the toolbox under Etsy.

DocumentsThis will lead you to a window where you can see all Etsy documents, related to the API calls transmitted between the two softwares, including Order Download, Product Updates, and more. 
General SettingsYou will be able to see the Credentials and Options Panel here.
Shipping Method MappingHere you will have the option to configure the shipping source and shipping mapping for Etsy orders. 
Shipping TemplatesNavigate to this page to see your Etsy Shipping Templates, and add new or delete existing ones. 

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