eBay Product Properties Overview


There are many requirements for a product to become ready for eBay. Learn how to fill in the mandatory information correctly on the eBay Properties page.

Product Fields Explained

The eBay Properties page contains all product attributes related to eBay. On this page, you can set up products and get them ready for posting on eBay.

Ebay product properties

eBay EnabledEnable a product to be listed on eBay. If not enabled, existing eBay listings will be updated with a zero quantity.
Merchant SKU
An alternate SKU used per channel for communicating a product to that corresponding channel.
Catalog TypeUsing the eBay catalog can help you list a product more easily.
UPCUniversal Product Code. Refers to the 12-number barcode used to scan at the point of sale.
Send to eBayEnables the Product Identifier selected above this field to be included when sending the item to eBay
Ready to PostIndicates the product’s status.
Buy It Now PricePrice offered in both fixed price format and as an option in the Auction format. To map the eBay BIN price to the Site Price:

  1. Choose the Enable Default Price for eBay client setting.
  2. Choose the client sub-settingForce Buy it now price to SitePrice when using Default Price for eBay.
  3. After choosing Enable Default Price for eBay, a new setting Display Use default Site Price as eBay BIN Price appears on the eBay General Settings page. Choosing this setting will put a Use Default check box next to BIN Price on the eBay Properties page. The Use Default checkbox will be enabled by default. (If this sub-setting is not enabled, this option will be disabled by default.)
Retail Price
The final selling price.
Disconnected From Price Update
Enable this setting to prevent future feeds from updating the price.
Best Offer Enabled
Allows you to receive a customer offer that you can either accept or reject. eBay notifies the seller by email with an Accept or Reject button. Clicking this setting shows these 2 fields:

  • Best Offer Accept Limit– Offers that are above this value will be automatically accepted
  • Best Offer Reject Limit – Offers that are below this value will be automatically rejected

If there is no value (or a 0 value in both boxes), all offers will be available for review by the seller.

eBay Site CodeUS or eBay Motors.
UPC For ChannelHere, you can enter a different value than the main UPC. When posting products to the channel, this UPC will be prioritized and sent.
Approved TitlesThe number of titles approved for posting.
Top TitleTitle of the product shown on eBay.

You can store multiple titles for a product to be used in eBay listings. The title marked as Top Title will be the default title used when first posting the product to eBay.

Top Title ApprovedCheck if your default title is Approved for posting on eBay.
Product DescriptionThe text field that holds the description of the product.
Channel Specific DescriptionProduct description displayed on the channel.
Description TemplateTo create a Description Template, go to Settings > Companies > Manage Companies > Select a company > Toolbox > eBay Settings > Description Template.
Manufacturer SKUA unique number issued by manufacturers to identify individual products.
eBay Category 1/2At least one category is mandatory and a second category is optional.
Store Category 1/2Category in which your product is placed in your eBay store.
Item SpecificseBay may require more specific attribute information for certain products, such as brand and model name. Click Select to choose the required attributes from the dropdown menus.
ConditionSellercloud category condition that includes the condition as defined by eBay.

Product conditions can be set under the Settings tab. eBay conditions are category-based.

Lot SizeThe number of items you’re selling together.
Custom SpecificationsTo enter information that is not included in the regular eBay Item Specifics, click Change to open an HTML editor and enter product-specific names and values for each category.
Manage Matrix DetailsClick Manage to edit product variations.
The qty available for eBay.
Avail. Qty
The qty available for eBay. This considers available qty, eBay enabled status, safety quantity, and warehouse inventory restrictions.
Fixed Price QTY
This is the maximum quantity sent to eBay when posting or revising an item. If the InventoryAvailableQty is lower than the FixedPriceQuantity, then the lower of the two values is sent.

For example, if the Aggregate Quantity is 15 and the Fixed Price Quantity is 10, Sellercloud will send 10 as the available inventory quantity value.

Sellercloud will not send the higher value to eBay, unless the product is set to Replenishable. A default value can be set for FixedPriceQuantity on the eBay Attribute Defaults page, which can be accessed by going to Company > Toolbox > Ebay Settings > eBay Attribute Defaults. To be able to apply this default value on your products, enable client setting Enable eBay Default Fixed Price Qty. Then, on the eBay Properties page check Use Default next to the Fixed Price Qty field or Bulk update using column header FixedPriceQuantityUseDefault.

Any products created prior to enabling Client Setting Enable eBay Default Fixed Price Qty will have to be updated manually using the steps provided above. Products created after the setting was enabled will have their default values applied automatically.
eBay Attribute Defaults must be set up separately for each site code based on the site code of your product/s. To do that navigate to Settings > select Company > eBay Settings > eBay Attribute Defaults and configure the default values for each site code by selecting it from the dropdown.
Safety QTY
Helps reduce the risk of overselling by subtracting a number of units from the available quantity. For example, if 5 units are available and the safety quantity is set to 1, only 4 will be sent to eBay.

You can set safety quantity at a company level to default for all products, but you can override this here at the product level. At the company level, there are two settings: one for regular products and one for replenishable products. Typically, the safety quantity is set to “0” when replenishable, since there is no strict inventory for replenishable products.

ReplenishableYour eBay listing will continually post with the quantity set in the Fixed Price Listing Quantity, regardless of the actual available quantity.
Shipping TemplateYou can save shipping options in Sellercloud as a template to apply to listings. Go to Settings > Companies > Manage Companies > Select a company > Toolbox > eBay Settings > Shipping Price Template.
The package size and dimensions located on the Product Home page.
Selling LocationSelling city, state, and zip code
Max Dispatch TimeDefines the number of days you have to ship an order.
Enable Global Shipping ProgrameBay offers a service called the Global Shipping Program. With this program, sellers can ship their international orders to an eBay processing center in the US. eBay will then process the orders for shipping internationally. Read more about Global Shipping Program here.
Use Shipping Rate Table (Domestic/International)The Shipping Rate Table in your Account Settings on eBay allows special shipping configuration by Item Cost, Surcharge, or Weight to Alaska and Hawaii, US Protectorates, and APO/AFO.

When enabled, will ignore the Shipping Price Template set on the product. Learn more about eBay Shipping Rate tables.

Shipping Discount Profile IDYour promotional discount profile identifier from eBay.
Immediate Payment RequiredWith the immediate payment option, a listing is still available until a buyer completes the purchase. This is especially useful when you’re selling time-sensitive items, like tickets to a concert or sporting event.
Photo Display ModeSeveral optional formats with which to show the image on your listing.
Hit CounterSeveral optional formats with which to show the visit count on your listing:

  • No Hit Counter
  • Basic Style
  • Hidden Style
  • Retro Style
Enable ExpirationEnable this if you want to set the listing to expire and select the expiration period.
Do Not Charge Tax On This ProductEnable this setting to make the product tax-free while selling.
Generate Fixed Price ListingAllows a fixed price listing to be posted automatically if there is available inventory and the product is ready. When the item comes back in stock, it will auto-list.
Use MIN Duration
Enable Extended Holidays ReturnAutomatically allow buyers to return items purchased in November and December until January 31.
Cross Border VisibilityIf you want your listings to show on eBay Canada, Ireland, North America, or UK, enable this option.
eBay for CharityEnable if using your eBay non-profit account.
Second Chance EnabledSend a message to bidders with an offer to buy the item at their last bid amount. The buyer must decide whether to accept the offer. This message is only sent if the product has available quantity.

Enabling this option will display a field Second Chance Offer Min Price to enter the minimum acceptable bid amount at which the second chance offer will be sent.

Use Min. Listing Duration
Check to show the Min. Listing Duration dropdown list. Choose a duration time for your auction.

Actions Explained

You can manage your eBay listings from your Sellercloud account in the Actions list on the eBay Properties page.

Connect to InventoryConnects to the inventory feed.
Download Details via APIPulls missing product information from eBay listings.
End All ListingsDeactivates all listings for the product. You have to select the End Reason before ending all listings.
List on eBayPosts an eBay-ready product on the channel.
Manage Listing OverridesYou can override:

  • Return Policy– when enabled, this setting will reveal buyer restrictions. Check desired restrictions and leave the restrictions you want to override unchecked.
  • Buyer Restrictions – limits item sales to the buyers who meet certain criteria.
Preview DescriptionShows the product description preview you can check before listing it on eBay.
Relist on eBayRelists the product after you end all listings.
Revise All ListingsRevises all active listings.
Update Description/Images/Item Specifics/Price/Promotions/Qty/Shipping/Title on ChannelUpdates corresponding product details on eBay.

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