4D Scale Micro


Compatible with a wide range of scale models, Sellercloud’s 4D Scale Micro helps you instantly measure the weight of packages and transmit the information to the cloud where it can be used in various applications. With our powerful real-time data transfer you can capture measurements in less than a second and with the 4D Scale Micro you can easily add the weight of a new product when you receive a PO, as well as calculate shipping rates more efficiently by quickly loading the box weight. This will seamlessly speed up both your receiving and fulfillment workflows.

The 4D Scale Micro is easy to install and requires no special skills or tools. In this article, you will find all the steps you need to take to properly install and configure your 4D Scale Micro from start to finish. You will learn how to install the hardware, connect to the scale, and configure the software settings.

4D Scale Hardware setup and Compatibility

Included Components:

  • 4D Scale Micro
  • Power supply
    • Over a standard USB Type C cable
    • 5VDC @ 2A
    • Power consumption — < 10W (No scale attached)

Internet connection:

  • Ethernet
  • Wi-Fi

Hardware features:

  • Works with HID-compliant USB scales*
  • 3.5” resistive touchscreen display
  • Powers a USB scale over USB (Most scales support power over USB, with some exceptions where scales have their own power cord)

*Ensure that the port on your scale is not power delivery only!

The 4D Scale Micro is compatible with most USB HID scales. Those include scales such as the DYMO M/S series and more. Click on the dropdown below for a full list.

Recommended Compatible Scales
  • Mettler Toledo BC60
  • Mettler Toledo BC150
  • Mettler Toledo PS60
  • Dymo 40149
  • Dymo S series
  • Dymo M series
  • ONYX 5lb
  • ONYX 70lb


Connect the 4D Scale Micro to your scale

To connect the 4D Scale Micro to your scale, follow the steps below:

  1. Connect the 4D Scale Micro to your HID-compliant USB scale with the USB Type-B cable.
  2. Connect the 4D Scale Micro to a power supply (outlet) via the USB Type-C cable/power adapter.
  3. Wait for the 4D Scale Micro to boot up.
  4. Connect the 4D Scale Micro to the Internet (either through a Wi-Fi network or the Ethernet port).

The 4D Scale app has a web and mobile version. The web version is accessible at app.4dscale.com and also available as a Chrome extension, allowing you to transfer readings from the 4D Scale Micro to any website. The mobile version can be downloaded from the Google Play store for Android and App Store for Apple/iOS. Make sure that your 4D Scale Micro is connected to the internet, either through a Wi-Fi network or the Ethernet port.

Log in

4D Scale is all about improving your shipping process and simplifying your team’s workflow. Simply log in with an existing account or create a new one to access the app. You can log in with your Sellercloud account or a standalone 4D Scale account.

Log in with existing credentials
  1. Navigate to the 4D Scale Homepage or open the application on your mobile device. Click Log in with Sellercloud for Sellercloud accounts and Log in with email for standalone accounts.
  2. Enter your Team name, Username, and Password.
  3. Click Sign in.
Create a new account
To create a new standalone account, either navigate to the 4D Scale Homepage or open the application on your mobile device and click Register now.

Configure the 4D Scale app

Now that you’ve successfully logged in, follow the steps below to complete the configuration:

  1. Make sure that your 4D Scale Micro is connected to the internet, either through a Wi-Fi network or the Ethernet port. The Wi-Fi indicator should be green and your scale powered on.
  2. Click on Add your 4D scale in the mobile (Android / iOS) or web version of the app.
  3. Choose one of the two options: Detect automatically or Connect manually instead.
    If the scale is not detected automatically, it can be added manually instead by entering its serial number. Once the 4D Scale Micro is successfully connected to your account and the company’s team name, it cannot be assigned to any other account unless it is unlinked first.
  4. Get a test reading by placing an object on the scale to ensure that the weight measurement is displayed correctly on the 4D Scale Micro screen.
    Real-time warnings will be sent if your scale is disconnected or asleep/powered off.

Understand the 4D Scale Micro Interface

In this section, you will find detailed information on the interface panels and how to use them.

Refer to the screenshot and definitions below for a detailed description of each option.

QR CodeUse this QR code to open your scale in the mobile application.
Make Private/PublicYou can choose whether your 4D Scale Micro is visible to other users. When set to Public, your scale readings would be accessible to others. When set to Private, views of your scale readings will be restricted.
ConnectivityWi-Fi indicator. A red color icon indicates that you are currently not connected to any network.
Real-time updatesIndicates real-time connection to the cloud. A yellow color icon indicates that there may be an issue with the real-time updates and/or the Wi-Fi connection.
SubscribersDisplays all live viewers with access to the scale readings from the mobile (Android / iOS) or web version of the app.
LogThe Log provides you with detailed information about the actions and events recorded by the 4D Scale Micro.
SettingsLocated at the top right of the screen, next to the Power button, this option allows you to change the units of measurement. The value defined here will be used as a standard for measuring. Available options are Pounds, Ounces, Kilograms, and Grams.
Power offPowers the application off. Note: This does not power the 4D Scale Micro off.

4D Scale Web Portal

The 4D Scale Web Portal allows you to see all scales in your vicinity and manage their individual settings, as well as gain quick access to their historical readings.

To access the Settings of a specific 4D scale, select your desired device in the grid and click on the Gear icon at the upper right-hand corner of the screen (Show me where!).

The following setting options are available:

  • Add 4D Scale to account  – This option will be present if the scale hasn’t been added to your account.
  • Tare – Tare the scale, to set the current weight as the reference point, allowing subsequent measurements to be taken relative to that reference.
  • Calibrate – You can calibrate your device to ensure its accuracy and reliability in measuring weight and dimensions. Ensure that your 4D Scale plate is empty before calibrating the device.
  • Units of measurement – This setting allows you to view and update the scale’s units of measurement.
  • Historical readings – This option allows you to search and review previous scale readings.
  • Make private/ Make public – Select this setting to set the 4D scale as Private/Public.
  • Reset – This setting enables you to reset one or more of the following configurations:
    • Team – With this option, you can disconnect a scale from your team’s 4D devices.
    • User preferences – This option allows you to erase previous preferences, such as units of measurement.
    • Hardware calibration – Use this option to discard hardware calibration data.
  • Power – You can use this setting to power off a scale remotely. Keep in mind that a scale cannot be started remotely.

Historical Readings

Conveniently access and filter saved readings for your 4D scale.

Only saved readings are recorded and visible!

Configure Shipbridge

When viewing weight readings in Shipbridge, you can pull in the information directly from the configured scale. To use this functionality in Shipbridge:

  1. Navigate to Menu > OptionsScale.
  2. Locate the Activate checkbox and enable it.
  3. Click on Select Scale.
  4. Choose your desired scale from the list and Connect to device.
  5. Calibrate the scale and get a test reading using the options displayed here.
  6. Once the above steps are complete, your scale should be visible in the Shipbridge grid.
  7. To get a reading, select an Order from the grid and right-click or press the F12 hotkey to Read Weight from Scale. The same method can be applied when getting readings for individual packages and will pull the current values of the item on the scale.
  8. Alternatively, click Get Saved Readings From Scale to access previously saved Historical Readings for the selected order or package.

Note: If you are using the Scan and Ship workflow, you must also enable the Auto-update with measurements from 4D scale setting under Menu > Options > Scale.

Configure Skustack

Connect your 4D Scale to Skustack and seamlessly pull in scale readings for any product that is entering or leaving your warehouse.

Choose your default scale

Multiple scales can be linked to your account, so you will need to select the one Skustack should use.

  1. Navigate to Settings4D Scale. A list of available scales linked to your team’s account will be displayed.
  2. Choose the default scale for Skustack to use.
    You can select a default scale that is currently offline, but you will need to make sure it is active before it can be used.

Pull scale readings

When viewing weight readings in Skustack, you can pull in the information directly from the default scale by simply tapping the 4D Scale icon on the activity or dialog.

This option is available in the following places:

  1. In the Dimensions activity dialog within the Product Info module.
  2. When receiving an item on a PO or Container.
  3. When managing FBA or WFS box content.
If your scale is set to use the metric system and you’d like to view the measurements that way in Skustack as well, you can simply change the UoM on your Skustack device.

After confirming the weight of an item using either Shipbridge or Skustack, the Product Details Page of that item will be automatically updated with the recorded information along with a green checkmark indicator, signifying the verification.

Was this article helpful?

Need Support?
Can't find the answer you're looking for?
Contact Support