Get Notes


In order to get order notes, you can do it by calling endpoint described in this article.

In order to consume the endpoint you must:

  • Be authenticated user

For information on how you can authenticate, see: Authentication

As soon as you do authentication and receive a valid token, it needs to be passed on the call when retrieving order notes.

  • Have valid ID of an existing order


Example for such endpoint for TT server is{order_id}

For your server endpoint will be:



  • Method Type: HttpGet
  • Authorization: Use Bearer Token + token received from token authentication
  • Header info: Content-Type: application/json
  • Body data:
    ParameterData TypeDescriptionIs Required
    idintegerID of existing order.yes


  • If server error appears, then response will be with status code 500 => Internal Server Error
  • If getting order notes is successful, response will be with following format:

  • field EntityID – ID of the sales order, which the notes are linked to.
  • field NoteID – ID of the note
  • field Note – text field that represents the text note message
  • field CreatedBy – ID of the user who has created the note. If CreatedBy = 0 then note was generated automatically by the system.
  • Category – category of the notesGeneral: 0

Customer Instructions: 1

Customer Service Note: 2

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